This role is well‑suited for highly organized professionals who enjoy balancing executive support with behind‑the‑scenes operational work. As an Administrative Assistant, you’ll support senior leaders while also handling billing, insurance verification, documentation, and sensitive communications that keep daily operations running smoothly. If you’re detail‑oriented, tech‑savvy, and comfortable managing confidential information in a healthcare‑related environment, this role may be a strong match.

Disclaimer

Not sure this is the right role for you? Please review our other open positions before applying, as candidates must wait 21 days before reapplying if the wrong role is selected. Check them out at www.hireteem.com/careers

About Us

At Teem, we support healthcare and business professionals by managing the administrative and operational tasks that keep everything running smoothly. Our Administrative Assistants play a critical role in ensuring both front-end and back-end processes are handled with precision, professionalism, and care.

Position Summary

This hybrid role blends executive-level support with back-office operations. You’ll coordinate schedules, manage communications, and handle sensitive data while also supporting billing, insurance verification, and documentation tasks. Your work will directly impact the efficiency of our teams and the satisfaction of our clients and patients.

Key Responsibilities

Executive & Administrative Support

Provide comprehensive support to senior management, including scheduling and travel coordination.

Act as a liaison between executives and internal/external stakeholders.

Maintain confidentiality and handle sensitive information with discretion.

Assist with managing corporate social media accounts or online presence as needed.

Back Office Operations

Verify insurance coverage and eligibility with accuracy.

Process and submit medical billing and insurance claims.

Perform data entry and maintain organized documentation of patient and billing records.

Provide chat-based support for billing and insurance inquiries.

Communication & Collaboration

Use CRM systems to manage contacts and client relationships.

Communicate clearly and professionally with patients, providers, and team members.

Escalate complex issues and collaborate to resolve challenges efficiently.

Qualifications

Experience

Prior experience in administrative, executive assistant, or medical billing roles.

Experience in healthcare or insurance verification is a plus.

Skills

Strong organizational and time management abilities.

Excellent written and verbal communication.

High attention to detail and accuracy.

Tech-savvy with CRM systems, Microsoft 365, and billing software.

Problem-solving mindset with empathy and professionalism.

Education

High school diploma or equivalent (additional training in administration or healthcare is a plus).

Perks of Working with Teem

Remote Work – Skip the commute and work from wherever you're most comfortable.

Training & Development – Ongoing support to grow your skills.

USD Pay – Competitive compensation in US dollars.

Transferable Skills - What we are looking in addition to the Qualifications

Administrative & Executive Support

Administrative assistant and executive assistant support

Calendar management, scheduling, and travel coordination

Executive-level communication and stakeholder liaison support

Confidential data handling and discretion

Document management and records organization

Professional correspondence and inbox management

Back Office & Operational Support

Back-office operations and administrative processing

Medical billing support and claims submission

Insurance verification and eligibility checks

Billing documentation and records management

Chat-based customer and billing support

Accuracy-driven data entry and compliance awareness

Communication & Client Support

Professional written and verbal communication

Client, patient, and provider relationship management

Internal and external stakeholder coordination

Conflict resolution and issue escalation

Empathy-driven customer service

Clear explanation of processes and next steps

CRM & Technology Proficiency

CRM systems (Salesforce, HubSpot, Zoho, or similar)

Microsoft 365 (Outlook, Word, Excel, Teams)

Billing and insurance software

Digital document storage and workflow systems

Tech-savvy with fast system adoption

Multi-system navigation in remote environments

Organization, Time Management & Accuracy

Time management and task prioritization

High attention to detail and data accuracy

Multitasking across administrative and operational responsibilities

Process improvement and workflow support

Deadline management in fast-paced environments

Problem-Solving & Professionalism

Analytical and problem-solving mindset

Independent judgment with escalation awareness

Reliability, accountability, and follow-through

Professional demeanor in sensitive situations

Adaptability in hybrid and remote work settings

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