19 publicaciones de empleo destacadas de remote en rosario, santa fe (¡Están contratando!)

(fluent English) CX Solutions Consultant (LATAM, remote)
SupportYourApp —Rosario, Santa Fe
- Por contrato
Postulación rápida
12d
Account Executive (Remote, B2B SaaS, uncapped commission)
100Hires —Rosario, Santa Fe
- $30.139.512,48 - $50.232.520,80 por año
- Tiempo completo
Postulación rápida
(fluent Swedish and English) Part-time Customer Support Consultant (remote)
SupportYourApp —Rosario, Santa Fe
- Por contrato
Postulación rápida
8d
Senior Business Analyst - Insurance, Claims, Spanish Speaker (Fully Remote)
CoverGo —Rosario, Santa Fe
- Tiempo completo
Postulación rápida
Localization Project Coordinator
Acclaro —Rosario, Santa Fe
- Tiempo completo
Postulación rápida
Fullstack JavaScript Developer - Latin America - Remote
Azumo —Rosario, Santa Fe
- Tiempo completo
Postulación rápida
Account Quality Manager
Acclaro —Rosario, Santa Fe
- Tiempo completo
Postulación rápida
Learning Media Designer (Remote - Argentina Only)
Varicent —Rosario, Santa Fe
Postulación rápida
Localization Project Manager
Acclaro —Rosario, Santa Fe
- Tiempo completo
Postulación rápida
Business Development Representative, Remote, Latin America
Bluelight Consulting —Rosario, Santa Fe
- Tiempo completo
Senior Talent Acquisition Partner
Acclaro —Rosario, Santa Fe
- Tiempo completo
Postulación rápida
11h
TikTok & Content Marketing Specialist
ScaleUp —Rosario, Santa Fe
- Tiempo completo
Postulación rápida
Business Development Representative, Latin America, Remote position
Bluelight Consulting —Rosario, Santa Fe
- Tiempo completo
3d
Spanish Medical Interpreter
Language Interpreter´s Solution —Rosario, Santa Fe
- Tiempo completo
Postulación rápida
Campaign & Content Operations Specialist
ScaleUp —Rosario, Santa Fe
- Tiempo completo
Postulación rápida
Senior Backend Engineer (TypeScript & AI)
ScaleUp —Rosario, Santa Fe
- Tiempo completo
Postulación rápida
14d
React Engineer - Remote, Latin America
Bluelight Consulting —Rosario, Santa Fe
- Tiempo completo
Senior Python/Flask+React Fullstack Engineer - Remote, Latin America
Bluelight Consulting —Rosario, Santa Fe
- Tiempo completo
11d
RevOps Technical System Analyst (Argentina Only - Remote)
Varicent —Rosario, Santa Fe
Postulación rápida
8d

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Account Executive (Remote, B2B SaaS, uncapped commission)
100Hires —Rosario, Santa Fe
Competitive USD base salary paid monthly + uncapped commission. 100 % remote work and flexible schedule. Excellent spoken and written English and comfortable…
$30.139.512,48 - $50.232.520,80 por año
Postulación rápida

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(fluent English) CX Solutions Consultant (LATAM, remote)

SupportYourApp -
Rosario, Santa Fe

Postulación rápida

Detalles del empleo

Por contrato
Hace 12 días

Descripción completa del empleo

Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a CX Solutions Consultant to join our community — someone passionate about transforming business processes into intelligent, automated solutions and applying AI in real operational environments.

Sounds exciting? There’s more to come

What you will do:

Evaluate clients' existing customer support platforms (Zendesk, Freshdesk, Intercom, etc.) and assess the maturity of their automation and AI feature usage;
Develop AI readiness assessments and roadmaps that outline current-state gaps, target-state vision, and a phased implementation plan;
Identify and recommend AI-powered solutions such as chatbots, NLP-driven ticket classification, auto-triage systems, and agent assist tools to improve efficiency and customer experience;
Conduct structured discovery and audit sessions with clients to assess current operations, including ticketing workflows, SLAs, and key performance metrics (CSAT, FCR, AHT, response times);
Design scalable workflow and automation strategies tailored to each client's support operations, technology stack, and business goals.;
Translate technical findings and data-driven insights into clear, actionable recommendations and executive-ready deliverables for both technical and non-technical stakeholders;
Analyze support workflows, ticket categories, volume patterns, and escalation paths to identify inefficiencies, bottlenecks, and high-impact automation opportunities;
Stay current on emerging AI technologies, vendor capabilities, and best practices in customer support automation to advise clients on innovation opportunities.

What you need to succeed in this role:

Fluency in English;
1+ year of professional experience in designing AI-driven customer support automation and workflow optimization strategies;
Strong understanding of customer support operations (ticketing workflows, SLAs, KPIs like CSAT, FCR, AHT);
Hands-on experience with platforms such as Zendesk, Freshdesk, and Intercom, including their automation and AI features;
Solid knowledge of AI applications in customer support (chatbots, NLP, auto-triage, agent assist tools);
Strong analytical skills to identify automation opportunities and inefficiencies;
Experience designing scalable workflows and automation strategies.

Will be an advantage:

Basic technical understanding of integrations, APIs, and support system architecture;
Experience running structured discovery/audit sessions to analyze support workflows, ticket categories, and volumes;
Understanding of how to assess and prioritize initiatives based on ROI and business impact;
Experience translating findings into clear, actionable recommendations.

Benefits and Perks:

Providing services during business hours;
Opportunity to cooperate fully remotely;
Inclusive international environment;
Compensation in USD;
Rewards for referring friends;
Balance between project workload and personal time, but also – internal health policy;
Responsive leadership interested in your growth and long-lasting cooperation;
Greenhouse conditions for self-development;
A culture built on trust, with no time-tracking requirements.

The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you passionate about connecting systems and driving intelligent automation? Do you thrive in fast-paced environments where you can analyze workflows, implement AI solutions, and collaborate with teams to deliver scalable, high-impact results?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Internal job code:2LT

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remote empleos en rosario, santa fe

(fluent English) CX Solutions Consultant (LATAM, remote)

Account Executive (Remote, B2B SaaS, uncapped commission)

(fluent Swedish and English) Part-time Customer Support Consultant (remote)

Senior Business Analyst - Insurance, Claims, Spanish Speaker (Fully Remote)

Localization Project Coordinator

Fullstack JavaScript Developer - Latin America - Remote

Account Quality Manager

Learning Media Designer (Remote - Argentina Only)

Localization Project Manager

Business Development Representative, Remote, Latin America

Senior Talent Acquisition Partner

TikTok & Content Marketing Specialist

Business Development Representative, Latin America, Remote position

Spanish Medical Interpreter

Campaign & Content Operations Specialist

Senior Backend Engineer (TypeScript & AI)

React Engineer - Remote, Latin America

Senior Python/Flask+React Fullstack Engineer - Remote, Latin America

RevOps Technical System Analyst (Argentina Only - Remote)

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