20 publicaciones de empleo destacadas de salesforce support engineer en buenos aires, b (¡Están contratando!)

Salesforce Support Engineer
Aquiva and Hapi —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
1d
Lead AI Support Engineer – Salesforce Agentforce & Prompt Engineering
Cognizant —Buenos Aires, Buenos Aires
- Tiempo completo
14d
Technical Support Engineer - CiraSync On-Premise
Cira Apps Ltd —Buenos Aires, Buenos Aires
- Por contrato
Postulación rápida
11d
Technical Support Engineer II
GoFundMe —Capital Federal, Buenos Aires
Postulación rápida
9d
Sr Salesforce Manual QA
Capgemini —Buenos Aires, Buenos Aires
Sr Salesforce Manual QA
Capgemini Sogeti —Buenos Aires, Buenos Aires
Cloud Engineer/ DevOps
Salesforce —Buenos Aires, Buenos Aires
- Tiempo completo
AI Engineer - Forward Deployed Engineer
Salesforce —Buenos Aires, Buenos Aires
- Tiempo completo
Salesforce Developer
Capgemini —Buenos Aires, Buenos Aires
1d
Salesforce Developer
Capgemini Sogeti —Buenos Aires, Buenos Aires
1d
RevOps GTM Engineer (m/f/d)
Usercentrics —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
Portfolio Leader (Builder People Leader)
Salesforce —Buenos Aires, Buenos Aires
- Tiempo completo
AI Software Engineer MTS
Salesforce —Buenos Aires, Buenos Aires
- Tiempo completo
3d
Business Technology Solutions Consultant
ZS —Buenos Aires, Buenos Aires
9d
Lead, Account SE
Salesforce —Buenos Aires, Buenos Aires
- Tiempo completo
Outside Sales Engineer - Argentina
IMI Plc - Legacy Precision —Buenos Aires, Buenos Aires
- Tiempo completo
Full Stack Engineer - Integrations
Front —Buenos Aires, Buenos Aires
- Tiempo completo
22h
Senior Salesforce Developer
Launchpad Technologies —Capital Federal, Buenos Aires
Postulación rápida
Senior Data Engineer
Sovos Compliance —Buenos Aires, Buenos Aires
Postulación rápida
Outside Sales Engineer - Argentina
IMI Process Automation —Buenos Aires, Buenos Aires
Postulación rápida

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Salesforce Support Engineer

Aquiva and Hapi
Buenos Aires, Buenos Aires

Postulación rápida

Detalles del empleo

Tiempo completo
Hace 1 día

Descripción completa del empleo

We are looking for an experienced and customer-focused Salesforce Support Engineer to join our team. This role is ideal for someone who enjoys solving complex production issues, working directly with clients, and supporting enterprise Salesforce solutions in a fast-paced environment.

The ideal candidate has strong hands-on experience with Salesforce Loyalty Management, a deep understanding of the Salesforce platform, and the ability to investigate issues across multiple systems while providing excellent client communication. Experience with observability tools, release management, integrations, and large-scale Salesforce environments is highly valued.

Key Responsibilities

Provide production support for Salesforce Loyalty Management solutions, including incident triage, troubleshooting, and issue resolution.
Work directly with clients, managing support requests within established SLAs and communicating progress throughout the incident lifecycle.
Investigate and troubleshoot Salesforce platform issues involving security, data model, Flow, SOQL, and Apex debugging.
Analyze logs and correlate errors across multiple systems to identify root causes.
Troubleshoot integrations using REST and SOAP APIs, including asynchronous processing, retries, and error handling.
Collaborate with development and engineering teams to escalate complex issues when needed.
Use observability and monitoring tools to identify production issues and improve system reliability.
Support Salesforce deployments and release processes using modern DevOps practices.
Balance planned work with production incidents while maintaining high service quality.
Work independently across distributed teams and multiple time zones.

Skills, Knowledge, and Expertise

Required

Hands-on experience with Salesforce Loyalty Management implementation or production support.
Strong Salesforce platform knowledge, including:
- Data Model
- Security Model (Profiles, Permission Sets, Sharing Rules)
- Flow
- SOQL
- Ability to read and troubleshoot Apex code.
Experience providing client-facing production support.
Experience troubleshooting integrations using REST and SOAP APIs.
Strong analytical and debugging skills across multiple systems.
Excellent written communication skills.
Ability to work under pressure and prioritize incidents effectively.
Comfortable working independently with distributed teams.

Strongly Preferred

Experience with Sumo Logic, Splunk, Datadog, or similar observability tools.
Experience with Copado or similar Salesforce release management tools.
Git and Bitbucket experience with branching strategies.
Salesforce CLI (SFDX).
Experience working with Large Data Volumes (LDV), indexing, governor limits, and performance optimization.
Performance and load testing experience (Scale Center, Scale Test, or similar).
Experience with ServiceNow or another ITSM platform.

Nice to Have

Marketing Cloud.
Experience Cloud.
AI-assisted development tools.
Salesforce certifications such as:
- Advanced Administrator.
- Platform App Builder.
- Progress toward Application Architect.

What We're Looking For

Strong problem-solving skills using a hypothesis-driven debugging approach.
Ability to communicate clearly with clients during ongoing incidents.
Good judgment on when to continue investigating versus when to escalate.
Comfortable switching between project work and production support.
Self-motivated, proactive, and able to work autonomously across global teams.

Benefits

Salesforce certification program with bonus opportunity.
Co-working spaces and offices for collaboration.
Team activities.
Flexible PTO policy.
Healthcare.
Paid sick leave, parental leave, and volunteer days.

Postulación rápida

Refiná tu búsqueda

salesforce support engineer empleos en buenos aires, b

Salesforce Support Engineer

Lead AI Support Engineer – Salesforce Agentforce & Prompt Engineering

Technical Support Engineer - CiraSync On-Premise

Technical Support Engineer II

Sr Salesforce Manual QA

Sr Salesforce Manual QA

Cloud Engineer/ DevOps

AI Engineer - Forward Deployed Engineer

Salesforce Developer

Salesforce Developer

RevOps GTM Engineer (m/f/d)

Portfolio Leader (Builder People Leader)

AI Software Engineer MTS

Business Technology Solutions Consultant

Lead, Account SE

Outside Sales Engineer - Argentina

Full Stack Engineer - Integrations

Senior Salesforce Developer

Senior Data Engineer