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Play a key role in shaping next-generation testing through automation and AI. You will lead transformation efforts to build intelligent testing ecosystems and drive innovation across global Digital Document Services operations.

Job Summary

As a Testing & Evaluation Analyst Lead in Digital Document Services, you will define and deliver modernized testing strategies focused on automation and AI-enabled solutions. You will lead testing execution, partner with global stakeholders, and drive continuous improvement in quality through innovative and scalable testing practices.

Job Responsibilities

Lead the design and execution of automated and AI-driven testing strategies
Drive adoption of modern testing tools, frameworks, and practices
Define testing standards, governance, and best practices
Guide teams in implementing automation and AI-based testing approaches
Partner with stakeholders to align testing strategy with business objectives
Continuously improve testing maturity through innovation and data-driven insights

Required qualifications, capabilities and skills

Strong experience leading automated testing initiatives
Knowledge of AI-driven testing techniques and tools
Experience designing scalable testing frameworks
Leadership and stakeholder management experience
Strong analytical and problem-solving skills

Preferred qualifications, capabilities and skills

Experience leading AI transformation initiatives
Background in financial services or regulated environments

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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