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As a Know Your Customer (KYC) Analyst in Client Onboarding and Know Your Customer, you will perform Know Your Customer reviews and documentation analysis to support customer renewals, remediation, and amendments while applying applicable regulatory and internal requirements. You will maintain accurate client records, progress cases to approval, and partner with stakeholders to resolve issues and deliver results within required timelines.

Job responsibilities

Perform Know Your Customer reviews and analyze client documentation to support renewals, remediation, and amendments for existing customers
Identify and apply relevant regulatory requirements across applicable jurisdictions and internal procedures
Execute anti-money laundering and Know Your Customer policies and internal procedures in line with local and global standards
Complete reference data setup and maintenance activities to support client onboarding and lifecycle events
Respond to business inquiries and advise stakeholders on onboarding requirements, status, and outstanding items
Conduct quality control checks to help ensure client records are complete, accurate, and compliant with applicable requirements
Maintain and update standard operating procedures to reflect current processes and controls
Partner with Legal, Compliance, Internal Controls, Technology, Client Services, and regional and global onboarding teams to resolve issues and progress cases
Track and follow up on pending documentation by coordinating with internal teams and stakeholders
Support special projects and process improvement initiatives, as required

Required qualifications, capabilities, and skills

Bachelor's degree or equivalent university degree
Advanced verbal and written English proficiency, with the ability to communicate formally in English on a daily basis
2 years of relevant professional experience
Demonstrated ability to deliver high-quality work in a fast-paced environment with tight deadlines
Strong adaptability to change and comfort operating in evolving regulatory and process environments

Preferred qualifications, capabilities, and skills

Experience performing Know Your Customer reviews for renewals, remediation, or account maintenance
Familiarity with anti-money laundering and Know Your Customer policies, procedures, and documentation standards
Experience partnering effectively with cross-functional stakeholders, including Legal, Compliance, Internal Controls, Technology, and Client Services
Strong attention to detail with a consistent focus on control and data quality

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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