JOB DESCRIPTION
You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As a Wintel Infrastructure Engineer III at JPMorganChase, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities
- Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving data and systems running at scale, and ensures end to end monitoring of applications
-
Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
-
Resolves most nuances and determines appropriate escalation path
-
Executes conventional approaches to build or break down technical problems while considering upstream and downstream data and systems or technical implications
-
Drives the daily activities supporting the standard capacity process applications and partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
-
Accountable for making significant decisions for a project consisting of multiple technologies and applications
-
Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
- 5+ Years experience supporting Wintel Servers
-
Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
-
Strong knowledge of one or more scripting languages (e.g., PowerShell, Ansible.)
-
Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
-
Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
-
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
-
Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Advanced English skills
Preferred qualifications, capabilities, and skills
Fundamental networking knowledge – IP, DNS, IP routing, network address translation
Knowledge Transition Lead - Ensure project deliverables (documentation, RTPA, ) are met in conjunction with transition timelines
Release to Build and Test – Implement or adapt service support according defined project
Operates data communication systems, including LANs and WANs
Prepares the analysis of the capacity needs for network infrastructure
Additional Cisco, security and VoIP certification is a plus
Implementing, integrating and supporting Wintel infrastructure platforms and technologies, including Microsoft server and Virtualization
Troubleshoot and provide technical analysis concerning operating system, hardware, network & storage related issues on windows servers and application performance issues to resolution
Successful delivery of projects end-to-end
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
