20 publicaciones de empleo destacadas de senior technical product manager, banking en buenos aires buenos aires (¡Están contratando!)

Senior VIP Customer Success Associate
Blockchain.com —Capital Federal, Buenos Aires
Postulación rápida
Control Functions Legal team - Legal Counsel
JPMorganChase —Buenos Aires, Buenos Aires
- Tiempo completo
14d
Staff/Lead Front-end Engineer
Mimica —Buenos Aires, Buenos Aires
- Tiempo completo
External Audit - Experienced Associate
PwC —Buenos Aires, Buenos Aires
- Tiempo completo
11d
ARG REPRES.DE SERVICIOS A CLIENTES
BCO Banco Santander Argentina S.A. —Martínez, Buenos Aires
- Tiempo completo
4d
P&L Product Control Associate
JPMorganChase —Buenos Aires, Buenos Aires
- Tiempo completo
Consultor SAP ABAP - SAP Banking Services
MaxIT Consulting - Max Corporate Group —Capital Federal, Buenos Aires
- Tiempo completo
Postulación rápida
Senior Accountant (Remote)
Qventus —Capital Federal, Buenos Aires
Postulación rápida
Analista SAP FI - Activos Fijos
MaxIT Consulting - Max Corporate Group —Capital Federal, Buenos Aires
- Tiempo completo
Postulación rápida
Senior Clinical Research Associate (Argentina)
Precision for Medicine —Capital Federal, Buenos Aires
Postulación rápida
Digital Document Services - Reference Data Analyst
JPMorganChase —Buenos Aires, Buenos Aires
- Tiempo completo
Senior Database Reliability Engineer
Sezzle —Capital Federal, Buenos Aires
CIB - Detective Access Controls Analyst
JPMorganChase —Buenos Aires, Buenos Aires
- Tiempo completo
2d
Senior Software Engineer with Accounting Experience (Argentina)
Sezzle —Buenos Aires, Buenos Aires
Manager, GSS Accounts Payable
Wyndham Hotels & Resorts —Buenos Aires, Buenos Aires
TECHOPS SAP FI Senior - EY GDS
EY —Capital Federal, Buenos Aires
2d
Senior - Auditoria Externa Contable
PwC —Buenos Aires, Buenos Aires
- Tiempo completo
1d
Lead Firewall MACD Engineer
JPMorganChase —Buenos Aires, Buenos Aires
- Tiempo completo
Escalation Specialist
Belong —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
Collections Analyst
Ecolab Inc. —Buenos Aires, Buenos Aires
- Tiempo completo

Quiero recibir la alerta de empleo más reciente para senior technical product manager, banking en buenos aires buenos aires

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

senior technical product manager, banking jobs near buenos aires buenos aires

Empleos de Administrativo Contable en Capital Federal, Buenos Aires

Empleos de Data Analyst en Buenos Aires, Buenos Aires

Empleos de Audit Associate en Buenos Aires, Buenos Aires

Empleos de Analista De Control De Calidad en Buenos Aires, Buenos Aires

Empleos de Analista Administrativo A en Buenos Aires, Buenos Aires

Empleos de Administrativo Contable en Mendoza, Mendoza

Empleos de Administrativo Contable en Villa Bosch, Buenos Aires

Empleos de Administrativo en Villa Lugano, Buenos Aires

Empleos de Administrativo De Facturación en Buenos Aires, Buenos Aires

Empleos de Administrativo en Villa Urquiza, Buenos Aires

Empleos de Administrativo Contable en 9 De Abril, Buenos Aires

Empleos de Data Analyst en Córdoba, Córdoba

Empleos de Data Entry en Córdoba, Córdoba

Empleos de Data Analyst en Argentina, Remote

Empleos de Data Analyst Jr en Desde Casa

Empleos de Data Analyst en Rosario, Santa Fe

Empleos de Data Analyst en Remoto

Empleos de Data Science Intern en Capital Federal, Buenos Aires

Empleos de Network Engineer, Dwdm en Buenos Aires, Buenos Aires

Empleos de Mechanical Engineer en Buenos Aires, Buenos Aires

Senior VIP Customer Success Associate

Blockchain.com -
Capital Federal, Buenos Aires

Postulación rápida

Detalles del empleo

Descripción completa del empleo

Blockchain is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions.

We're looking for a Senior VIP Customer Success Associate to join our Customer Success team, which supports our most valued customers around the world. You'll own complex issues end-to-end, build lasting relationships with high-value users, and operate with a level of autonomy and cross-functional reach that goes well beyond a standard support role. In addition, you'll supervise a small group of contractor support agents who handle VIP tickets created during US business hours, serving as their primary point of guidance and escalation.

This position strengthens our global follow-the-sun coverage model. You'll work closely with peers across regions while serving as a key point of contact for VIP customers during US local hours. You will report directly to the Director of Customer Operations.

WHAT YOU WILL DO

Own and resolve complex, high-stakes customer issues end-to-end with care, accuracy, and urgency.
Conduct deep-dive investigations into account issues including transaction discrepancies, payment delays, and access problems.
Build trusted, long-term relationships with high-value customers by understanding their needs and anticipating solutions.
Support VIP customers on trade-related requests, including coordinating with our OTC desk for eligible transactions.
Escalate critical issues to Engineering and Finance Operations with full context, structured analysis, and clear next steps.
Monitor VIP customer activity during US regional hours and proactively flag anomalies or service disruptions to the relevant teams.
Supervise a small group of contractor support agents covering VIP tickets created during US business hours, acting as their primary point of guidance and escalation.
Review the quality and accuracy of their resolutions, and provide coaching and performance feedback to maintain VIP service standards.
Collaborate with Product, Risk, and Operations to ensure seamless service delivery for our highest-value users.
Track and report on VIP issue trends, feedback, and resolution outcomes to drive continuous improvement in the customer experience.

WHAT YOU WILL NEED

3 to 5 years in Customer Success, Account Management, or Support within fintech, crypto, banking, wealth management, or regulated B2C technology.
Proven experience handling complex, high-value customer escalations with discretion, poise, and business maturity.
Some experience guiding, mentoring, or coordinating the work of other support agents or contractors is strongly preferred.
Familiarity with financial operations concepts such as payment flows, trading products, or transaction monitoring.
Strong written and verbal English; a confident communicator with natural empathy.
Sharp judgment when navigating sensitive customer situations and high-value financial cases.
Detail-oriented, calm under pressure, and proactive by nature.
Comfortable operating autonomously in a fast-moving environment with limited supervision.
Proficiency with Zendesk, Salesforce, or a comparable CRM platform.

WHY JOIN US

Be part of a global Customer Success organization at the heart of the crypto industry, where user experience defines brand trust.
Report directly to the CS Director and gain firsthand exposure to strategic decision-making across the business.
Take on broader ownership and cross-functional reach than a standard support role, with real impact on retention and satisfaction for our most valuable customers.
Step into a senior role with oversight of a contractor support team, building your leadership experience while remaining hands-on with VIP customers.
Work within a follow-the-sun team covering VIP customers across all regions and time zones.
Grow your career in an international, high-ownership culture that values empathy as much as execution.

COMPENSATION & PERKS

Competitive full-time salary based on experience and meaningful equity in an industry-leading company
This is a role based in our Palermo office, with a mandatory in-office presence four days per week.
The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry.
Performance-based bonuses
Apple equipment provided by the company
Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year.
Health insurance reimbursement

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time.

You may contact our Data Protection Officer by email at [email protected]. Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Postulación rápida

Refiná tu búsqueda

senior technical product manager, banking empleos en buenos aires buenos aires

Senior VIP Customer Success Associate

Control Functions Legal team - Legal Counsel

Staff/Lead Front-end Engineer

External Audit - Experienced Associate

ARG REPRES.DE SERVICIOS A CLIENTES

P&L Product Control Associate

Consultor SAP ABAP - SAP Banking Services

Senior Accountant (Remote)

Analista SAP FI - Activos Fijos

Senior Clinical Research Associate (Argentina)

Digital Document Services - Reference Data Analyst

Senior Database Reliability Engineer

CIB - Detective Access Controls Analyst

Senior Software Engineer with Accounting Experience (Argentina)

Manager, GSS Accounts Payable

TECHOPS SAP FI Senior - EY GDS

Senior - Auditoria Externa Contable

Lead Firewall MACD Engineer

Escalation Specialist

Collections Analyst

Quiero recibir la alerta de empleo más reciente para senior technical product manager, banking en buenos aires buenos aires

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado