14 publicaciones de empleo destacadas de program analyst en b (¡Están contratando!)

C2C Collections Process Expert
Capgemini —Buenos Aires, Buenos Aires
9d
Analyst, GSS Audit Ops & Data Analytics
Wyndham Hotels & Resorts —Buenos Aires, Buenos Aires
Application Engineer Assistant Director- EY Global Delivery Services
EY —Capital Federal, Buenos Aires
Jr. Analyst, GSS Commissions Direct Billing
Wyndham Hotels & Resorts —Buenos Aires, Buenos Aires
Senior Data Engineer
Sovos Compliance —Buenos Aires, Buenos Aires
Postulación rápida
Application Engineer Supervising Associate - EY Global Delivery Sevices
EY —Capital Federal, Buenos Aires
Revenue and Cost Accounting Analyst - Semi Senior
Kyndryl —Buenos Aires, Buenos Aires
- Tiempo completo
Salesforce Loyalty Consultant
Grupo Capqtus —Capital Federal, Buenos Aires
5d
GDS Alliances Operations - Pegasystems - Supervising Associate - EY GDS
EY —Capital Federal, Buenos Aires
SAP Functional Analyst - Tax
ExxonMobil —Capital Federal, Buenos Aires
Senior QA Tester - Playwright / TypeScript - Argentina (Buenos Aires or Belgrade - Hybrid)
サイネオス・ヘルス —Buenos Aires, Buenos Aires
Principal, Tech Custmr Success
サイネオス・ヘルス —Buenos Aires, Buenos Aires
Global Feasibility Specialist | Ideal Opportunity for Study Coordinators (Oncology desirable) | Hybrid | Buenos Aires, Argentina
サイネオス・ヘルス —Buenos Aires, Buenos Aires
Industry Principal, Information & Communications Technologies Growth Opportunity Analytics
Frost & Sullivan —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida

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C2C Collections Process Expert

Capgemini -
Buenos Aires, Buenos Aires

Postulate ahora

Detalles del empleo

Indefinido
Hace 9 días

Descripción completa del empleo

Team Leader - Finance Operations

The Team Leader is responsible for coordinating and overseeing the day-to-day delivery of finance operations services across Record-to-Report (RTR), Order-to-Cash (OTC), and Controls & Compliance processes. Acting as a key operational liaison between the client and delivery teams, the role ensures service excellence, adherence to SLAs and KPIs, risk mitigation, and continuous process improvement.

The position provides functional leadership and operational guidance to team members while driving client satisfaction, operational performance, and compliance with internal and external requirements. The role requires strong coordination, stakeholder management, and leadership skills

Key Responsibilities

Client Relationship Management

Build and maintain effective relationships with client stakeholders.
Lead operational review meetings.
Manage escalations and coordinate timely resolution of operational issues.
Communicate service performance, risks, challenges, and improvement opportunities to clients and management.
Ensure alignment between client expectations and operational execution.

Team Leadership & Operational Coordination

Coordinate day-to-day team activities to ensure delivery of services according to agreed SLAs and KPIs.
Provide operational guidance, process expertise, and support to analysts and senior analysts.
Monitor workload distribution, priorities, and team capacity to ensure service continuity.
Act as the first level of escalation for process-related issues and complex operational cases.
Facilitate onboarding, knowledge transfer, and cross-training activities.
Promote collaboration, accountability, and adherence to operational standards across the team.
Partner with management to identify training needs and support team development initiatives.
Support business continuity planning and execution.

Operational Delivery Management

Oversee service delivery across assigned Finance Operations processes.
Monitor operational performance and ensure achievement of service level commitments.
Track KPIs, productivity, quality metrics, and operational targets.
Identify performance gaps and drive corrective actions.
Ensure process documentation, work instructions, and SOPs remain accurate and updated.
Support transitions, migrations, and process stabilization activities.
Coordinate with cross-functional teams to resolve operational challenges.

Key Responsibilities

Record-to-Report (RTR) Oversight

Provide operational oversight and functional support for RTR activities.
Ensure timely execution of month-end and year-end close activities.
Monitor Cash & Bank Accounting activities and reconciliation processes.
Support Accounts Receivable accounting activities and issue resolution.
Review and coordinate tax-related operational activities.
Ensure compliance with accounting procedures, policies, and documentation requirements.
Escalate financial, operational, or compliance risks when necessary.

Order-to-Cash (OTC) Oversight

Coordinate collections and cash application activities to ensure efficient cash flow management.
Monitor overdue balances, collection effectiveness, and aging performance.
Support the review and interpretation of customer contracts and commercial agreements.
Coordinate resolution of complex disputes, deductions, and billing issues.
Ensure alignment between contractual terms and operational execution.
Collaborate with Sales, Customer Service, Legal, and Finance stakeholders to drive issue resolution.

Controls, Risk & Compliance

Ensure adherence to internal controls, company policies, and client requirements.
Support internal and external audit activities.
Monitor compliance with SOX, ISO standards, and other applicable governance frameworks.
Identify operational and compliance risks and coordinate mitigation actions.
Ensure timely resolution of audit findings and control deficiencies.
Promote a culture of risk awareness, compliance, and process discipline.

Continuous Improvement & Transformation

Lead and coordinate process improvement initiatives.
Identify opportunities to improve productivity, quality, customer experience, and operational efficiency.
Support automation, standardization, and digital transformation initiatives.
Track improvement actions and measure benefits realization.
Promote best practice sharing across teams and processes.
Contribute to operational excellence and continuous improvement programs.

Required Qualifications

Knowledge of Accounting, Finance, Business Administration, Economics, or related field.
4+ years of experience in Finance & Accounting Operations, Shared Services, Global Business Services, or BPO environments.
Previous experience leading teams and managing people.
Strong functional knowledge of:
- RTR processes
- Cash & Bank Accounting
- Accounts Receivable
- Tax-related activities
- Collections
- Cash Application
- Customer Contract Review
- Audit & Compliance processes
Experience managing client-facing operations.
Advanced ERP knowledge (SAP preferred).
Advanced Excel and reporting skills.
Advanced English proficiency.

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program analyst empleos en b

C2C Collections Process Expert

Analyst, GSS Audit Ops & Data Analytics

Application Engineer Assistant Director- EY Global Delivery Services

Jr. Analyst, GSS Commissions Direct Billing

Senior Data Engineer

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Revenue and Cost Accounting Analyst - Semi Senior

Salesforce Loyalty Consultant

GDS Alliances Operations - Pegasystems - Supervising Associate - EY GDS

SAP Functional Analyst - Tax

Senior QA Tester - Playwright / TypeScript - Argentina (Buenos Aires or Belgrade - Hybrid)

Principal, Tech Custmr Success

Global Feasibility Specialist | Ideal Opportunity for Study Coordinators (Oncology desirable) | Hybrid | Buenos Aires, Argentina

Industry Principal, Information & Communications Technologies Growth Opportunity Analytics

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Quiero recibir la alerta de empleo más reciente para program analyst en b

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