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Salesforce Architect
EPAM Systems, Inc. —Desde casa

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Salesforce Architect

EPAM Systems, Inc. -
Desde casa

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Detalles del empleo

Descripción completa del empleo

We are seeking a Salesforce Architect who can analyze high-level customer stories and enrich them with detailed technical notes for the team in the CCaS (Contact Center as a Service) Migration project.

In this role, you will play a central part in shaping the technical foundation of the solution and guiding the team through complex implementation challenges. You will work closely with stakeholders and engineering peers to ensure delivery aligns with business goals and architectural standards.

Responsibilities

Lead the technical direction of Salesforce-based initiatives across the project lifecycle
Translate business needs into clear technical guidance for development teams
Shape end-to-end solution designs that address scalability, performance, and maintainability
Collaborate with cross-functional teams to align on technical approach and delivery strategy
Drive architectural discussions and decision-making across multiple workstreams
Review implementation artifacts to ensure consistency with established design principles
Identify potential technical risks and propose mitigation strategies early in the lifecycle
Support engineers throughout development by providing hands-on architectural assistance
Foster knowledge sharing and contribute to raising the overall technical maturity of the team
Communicate technical concepts effectively to both technical and non-technical stakeholders

Requirements

Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent relevant experience
At least 8+ years of relevant professional experience
Minimum of 3 years in Lead, Manager, Owner, Architect, or Coordinator roles
2+ years of experience leading teams of at least 20 employees
Participation in at least 5 full-cycle projects, or experience launching a product or a key product capability to the market
Expertise in Service Cloud, APEX, LWC, and Force.com for building enterprise-grade Salesforce solutions
Proven experience in solution design, ensuring high-quality and scalable outcomes
Ability to create and maintain technical documentation and enrich user stories with detailed technical notes for clear communication
Strong skill in analyzing high-level stories provided by the customer and enhancing them with detailed technical notes for the team
Expertise in applying best practices in design and development to guide and manage the development team effectively
Hands-on experience collaborating with the Product Owner (PO) to define and finalize story details before development begins
Solid experience designing integration flows and patterns across systems
Strong attention to detail and accountability for delivering on time and to specification
Effective collaboration and communication skills to work seamlessly in an agile environment with cross-functional teams
Excellent problem-solving skills with the ability to address and resolve development challenges efficiently
Capability to mentor and guide the development team while facilitating alignment between stakeholders
Excellent spoken and written English communication skills at an Advanced level

We offer

International projects with top brands
Work with global teams of highly skilled, diverse peers
Healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

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Salesforce Architect

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