7 publicaciones de empleo destacadas de service operations en remoto (¡Están contratando!)

Customer service dispatch for remote work 750USD
RedCoach, Inc. —Desde casa
- Tiempo completo
Postulación rápida
7h
Amazon Inventory & Logistics Specialist
Blankspace Inc —Desde casa
- Tiempo completo
Postulación rápida
13h
Chief Database Administrator (DBA)
EPAM Systems, Inc. —Desde casa
6h
Lead GenAI Engineer
EPAM Systems, Inc. —Desde casa
6h
Chief Generative AI Engineer
EPAM Systems, Inc. —Desde casa
6h
Senior GenAI Engineer
EPAM Systems, Inc. —Desde casa
6h
Senior Solutions Engineer - CNC/Sheet
Xometry —Desde casa
Postulación rápida

More jobs to discover

Find similar jobs that you might be interested in.

Amazon Inventory & Logistics Specialist
Blankspace Inc —Desde casa
Translate logistics and inventory data into clear, actionable updates for non-technical stakeholders. As a key member, you will be responsible for managing…
Postulación rápida
13h

Quiero recibir la alerta de empleo más reciente para service operations en remoto

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

service operations jobs near remoto

Empleos de Office Administrator en Buenos Aires, Buenos Aires

Empleos de Intelligence Specialist en Buenos Aires, Buenos Aires

Empleos de Language Specialist en Buenos Aires, Buenos Aires

Empleos de E Commerce Specialist en Buenos Aires, Buenos Aires

Empleos de Ios Engineer en Capital Federal, Buenos Aires

Empleos de Data Engineer en Montserrat, Buenos Aires

Empleos de Remote Software Engineer en Capital Federal, Buenos Aires

Empleos de Senior Sales Engineer en Buenos Aires, Buenos Aires

Empleos de Platform Engineer en Rosario, Santa Fe

Empleos de Infrastructure Engineer en Capital Federal, Buenos Aires

Empleos de Ai Engineer en Desde Casa

Empleos de Customer Service Remote en 5008 Barrio Ana Maria Zumaran

Empleos de Customer Service Remoto Sin Inglés” en Buenos Aires, Buenos Aires

Customer service dispatch for remote work 750USD

RedCoach, Inc.
Desde casa

Postulación rápida

Detalles del empleo

Tiempo completo
Hace 7 horas

Descripción completa del empleo

Customer service representative

Location: Remote (U.S. Transportation Company)

Employment Type: Full-Time

Schedule: 40 hours per week with 2 days off

We are seeking proactive and committed agents to join our integrated Call

Center and Operations team with experience in customer service and a strong

commitment to customer satisfaction, particularly via phone support. This is a

remote position with 8-hour shifts and direct supervision. Agents are expected

to attend their assigned shifts consistently, report to their supervisor, and meet

performance goals based on established KPIs. While the primary responsibility

is handling inbound and outbound calls, agents may also be assigned chat

support, dispatch duties, and back-office tasks.

This role involves direct communication with both external customers

(passengers) and internal customers (drivers), ensuring trip coordination and

real-time monitoring of active services.

Key Responsibilities:

Manage inbound and outbound customer calls
Resolve inquiries and provide support by phone
Assist customers via chat when needed
Complete administrative and back-office tasks
Log all interactions accurately in Salesforce
Collaborate with the team to maintain high service standards
Skilfully handle customer complaints, ensuring effective documentation.

Requirements:

Advanced (C1 or C2) level of spoken and written English proficiency.

Previous experience in call center, customer service, or administrative roles

(preferred but not required).

Possess a charismatic, assertive, and outgoing personality.

Strong problem-solving skills and flexibility to adapt to changing situations.

Proficient in computer operations and adept at navigating online platforms.

Experience with CRM systems.

Proficient in Microsoft Excel

Essential Technical Requirements

A computer (PC/Notebook) with a minimum of 8 GB of RAM (16 GB

preferred).

Stable internet connection offering a download speed of at least 10

Mbps.

Headset equipped with a microphone for clear communication.
Work Schedule: 40 hours a week

Remuneration:

Base salary: MXN 13000

Up to MXN 16000 for day shifts meeting KPIs

Benefits:

Performance-based bonuses

100% remote work

Paid training provided

Performance Metrics:

Call handling (inbound and outbound)
Efficient call duration and After Call Work (ACW)
Adherence to quality standards and schedule
Average resolution time (tracked in Salesforce)
Chat SLA and volume of chats handled
Dispatch coordination and incident response
Completion rate of assigned back-office tasks
Missed calls and follow-up on pending cases

Please attach CV

Note: RedCoach is an equal opportunity employer. All qualified applicants will

receive consideration for employment without regard to race, colour, religion,

sex, sexual orientation, gender identity, national origin, disability, or veteran

status

Job Type: Full-time

Pregunta(s) de postulación:

¿Haz trabajado para empresas americanas?

Experiencia:

más: 2 años (Obligatorio)

Idioma:

ingles C1 (Obligatorio)

Work Location: Remote

Postulación rápida

Refiná tu búsqueda

service operations empleos en remoto

Customer service dispatch for remote work 750USD

Amazon Inventory & Logistics Specialist

Chief Database Administrator (DBA)

Lead GenAI Engineer

Chief Generative AI Engineer

Senior GenAI Engineer

Senior Solutions Engineer - CNC/Sheet

More jobs to discover

Quiero recibir la alerta de empleo más reciente para service operations en remoto

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado