8 publicaciones de empleo destacadas de program analyst en munro, b (¡Están contratando!)

Solution Delivery Manager - EY Global Delivery Services
EY —Capital Federal, Buenos Aires
Senior Business Analyst
EY —Capital Federal, Buenos Aires
Financial Close Analyst - Associate
ExxonMobil —Capital Federal, Buenos Aires
Analyst, GSS Audit Ops & Data Analytics
Wyndham Hotels & Resorts —Buenos Aires, Buenos Aires
Analyst, GSS Benefits
Wyndham Hotels & Resorts —Buenos Aires, Buenos Aires
(Senior) Data Team Lead
IQVIA —Buenos Aires, Buenos Aires
- Tiempo completo
Jr. Analyst, GSS Commissions Direct Billing
Wyndham Hotels & Resorts —Buenos Aires, Buenos Aires
Industry Principal, Information & Communications Technologies Growth Opportunity Analytics
Frost & Sullivan —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida

More jobs to discover

Find similar jobs that you might be interested in.

Senior Cost & Accounting Analyst / Analista Sr. de Contabilidad de Costos
AtkinsRéalis —Buenos Aires, Buenos Aires
Excellent communication skills with senior stakeholders. 5–8 years of experience in cost control, management accounting, or financial analysis.
Data Analyst / BI Developer SSR con AI – AWS QuickSight
MaxIT Consulting - Max Corporate Group —Buenos Aires, Buenos Aires
En MaxIT Consulting – Max Corporate Group estamos acompañando a una importante compañía del rubro comercial en la búsqueda de un/a Data / BI Developer con…
Postulación rápida

Quiero recibir la alerta de empleo más reciente para program analyst en munro, b

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

program analyst jobs near munro, b

Empleos de Finance Controlling Analyst en Buenos Aires, Buenos Aires

Empleos de Support Associate en Desde Casa

Empleos de Auditor Sistemas en Lomas De Zamora, Buenos Aires

Empleos de Medico Auditor en Capital Federal, Buenos Aires

Empleos de Auditor De Salud en Provincia De Buenos Aires

Empleos de Medico Auditor en Provincia De Buenos Aires

Empleos de Auditor Externo en Buenos Aires, Buenos Aires

Empleos de Auditor Interno en Aeropuerto Ezeiza, Buenos Aires

Empleos de Ecommerce Manager en Capital Federal, Buenos Aires

Empleos de Delivery Manager en Buenos Aires, Buenos Aires

Empleos de Performance Specialist en Puerto Madero, Buenos Aires

Empleos de Supply Specialist en Desde Casa

Empleos de Clinical Specialist en Desde Casa

Empleos de Data Analyst en Parque Chacabuco, Buenos Aires

Empleos de Business Analyst en Argentina, Remoto

Empleos de Team Leader en Buenos Aires, Buenos Aires

Empleos de Data Analyst Jr en Nueva Pompeya, Buenos Aires

Empleos de Data Analyst en Córdoba, Córdoba

Solution Delivery Manager - EY Global Delivery Services

EY -
Capital Federal, Buenos Aires

Postulate ahora

Detalles del empleo

Descripción completa del empleo

Location: CABA

Other locations: Primary Location Only

Salary: Competitive

Date: 17 Aug 2026

Job description

Requisition ID: 1710196

Job Summary:

The Solution Delivery Manager (SDM) plays an integral and wide-ranging role in the delivery of technology projects and programs across the Risk Management/SQM/GCO portfolio. The SDM focuses on delivering programs and projects in support of (but not always limited to) products used by our CBS teams to run and deliver our business. The SDM is a Product Owner and technical expert in the technologies which support their particular function.

Essential Functions of the Job:

Understand the relevant functional area of Service Quality Management (SQM), gained through a combination of program delivery/implementation and support.
Manage the delivery of IT projects, budgets, forecast and strategic roadmaps.
Manage stakeholders across the CBS and service line landscape regarding SQM initiatives, with a particular focus on development of core software in support of the business, technical integration, and vendor implementations
Collaborate with leaders across EY Technology and CBS in delivery of the tooling to support the internal SQM processes.
Ensure ongoing awareness of the impact of future programs across the functional area and provide input to impact assessment as required.
Participate in product road mapping in support of business changes over a rolling three-to-five-year period in support of annual budgeting and requests for BAU and investment initiatives.
Make informed judgements and take appropriate action regarding issues which may potentially impact the quality of services delivered by the SQM delivery team, across relevant functional areas.
Analyze requirements from the business to understand the business processes supported, working closely with the project teams (program/project/product manager, technical lead, business analyst) and ensure on-time, on-budget, delivery to meet the functional requirements set forth by the business product owner.
Understanding the business processes, partner with the functional product owner to deliver on effective and efficient solutions in support of their processes.
Analyze service performance in delivery and operational support of the tool, using data provided from development through to incident reporting to determine quality of delivery and validate this against perception of the service.
Work closely with the operational support manager and team to ensure timely resolution to business critical issues.
Direct vendor management including enforcing SLA’s and contract negotiation.
Determine when it is appropriate to escalate and use judgement and experience to determine the most effective course of action.
Engage and collaborate with all stakeholders across the business and ET teams, using personal experience and judgement to define tailored approaches to dealing with specific stakeholders, setting expectations appropriately and building trust and confidence.
Ability and flexibility to work in a virtual environment across multiple time zones.
Domestic and international travel may be needed.
English is required, additional languages a plus.

Analytic/Decision-Making Responsibilities:

Monitor and manage program baseline to ensure activities are occurring as planned – scope, budget, and schedule – managing variances.
Working with the project team, proactively identify risks and issues on program – leading team to develop risk management and issue management plans.
Identify potential points of contention for missed deliverables, create and implement a strategy to mitigate shortfalls in timelines and budget.
Anticipate problems before they occur, define the problem or risk; identify possible causes; work with team to identify solutions; select and implement the most appropriate solution.
Develop and manage plans to address program strengths, weaknesses, opportunities, and threats.
Ability to balance both the “science” of how to perform project management and the “art” of program management.
Analytical skills and problem-solving skills needed to manage multiple factors on a program simultaneously.
Demonstrate business analytics to manage and meet sponsor and customer needs.

Knowledge and Skills Requirements:

Manage demanding customers and challenging suppliers fairly and effectively.
Manage service delivery performance and compliance through agreed metrics and service levels.
Commercially astute with strong negotiation and management skills.
Strong communication and interpersonal skills with the ability to communicate effectively across a complex and diverse group of stakeholders and a multi-location development team.
Key understanding of technology and tools utilized for technology delivery.
Experience across packaged and bespoke systems and infrastructure, ideally on an international basis.
Track record of customer focus, based on openness, trust, and delivering on promises.
Extensive delivery experience that includes the use of supplier and off-shore resources.
Experience in managing contracts, ensuring clients and suppliers alike perform in accordance with original agreement.
Management skills to manage one or more large, complex projects simultaneously.
IT background with experience across the systems development life cycle with experience in all project phases – plan, initiate, elaborate, design, build, test, implement.
Knowledge and use of industry-standard project methods, tools and techniques. E.g. RAIDS, budget, communication, AGILE methodology, Azure Dev-ops.
Excellent written skills.

Supervision Responsibilities:

Service Delivery Manager leads project teams consisting of cross functional, global, and virtual groups; directly supervises staff, assigns responsibility to members; monitors progress.
Directly manage the career development of a team up to 5 while expanding to leading up to teams of 20 across various capabilities depending on the product.

Other Requirements:

Extended and unsociable hours may be required to meet target schedule dates.
Due to the nature of the global organization, national and/or international travel may be required.

Job Requirements:

Education

A degree in Computer Science or in a related discipline; or equivalent work experience.
One or more professional certificates to supplement formal education/experience in support of Service Delivery Management.

Experience

Minimum of 12 years of experience in consulting or IT implementation.
Direct experience in complex management activities including supplier management and the delivery of complex IT services to customers.
10+ years delivery with the AGILE development methodology
Ability to effectively manage priorities and staffing to ensure delivery of highest priority items.
Significant experience of developing and managing portfolio plans and planning demand in line with business priorities.
Direct experience in managing onshore and offshore staff and budgets.

Certifications

Project management certification preferred (PMI/CAPM or PMP, PRINCE2).
Familiarity with ITIL preferred.
AGILE certification preferred.

Postulate ahora

Refiná tu búsqueda

program analyst empleos en munro, b

Solution Delivery Manager - EY Global Delivery Services

Senior Business Analyst

Financial Close Analyst - Associate

Analyst, GSS Audit Ops & Data Analytics

Analyst, GSS Benefits

(Senior) Data Team Lead

Jr. Analyst, GSS Commissions Direct Billing

Industry Principal, Information & Communications Technologies Growth Opportunity Analytics

More jobs to discover

Quiero recibir la alerta de empleo más reciente para program analyst en munro, b

Related Searches

Explorar empleos en más ubicaciones

Job description

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado