Launchpad Technologies Inc. is a global technology partner connecting top talent with high-impact projects across North America and beyond. We specialize in Staff Augmentation and product development, helping companies scale with agility while empowering professionals to grow in meaningful, remote-first environments.
We are looking for a Technical Business Analyst specializing in system and API integrations to join our Professional Services team.
This is not a traditional Business Analyst role focused primarily on backlog management, user stories, or application configuration. Your focus will be integration discovery and solution design.
You will work across different client environments, platforms, and implementation projects to determine how systems should communicate, what data needs to move between them, and how the integration should be designed.
You will be expected to quickly understand unfamiliar systems, research their integration capabilities, analyze API documentation, define data mappings and transformation requirements, identify technical constraints, and design practical integration solutions.
You will not simply document what a customer asks for. We are looking for someone who can challenge assumptions, identify gaps, evaluate alternatives, and recommend how an integration should work.
Strong critical thinking, technical curiosity, and independent problem-solving are essential for success in this role.
Start date: September 2026
️Contract type: Independent Contractor + Indefinite Contract
Work hours: Monday to Friday, 7 AM to 4 PM PST
Work mode: 100% remote
- Own the discovery and solution design of system integrations across different customer and internal projects.
- Analyze source and destination systems to understand how data should move between them.
- Research unfamiliar applications independently, including reviewing publicly available technical and API documentation before client discovery sessions.
- Lead technical discovery conversations with customers, implementation teams, developers, and other stakeholders.
- Identify the appropriate APIs, endpoints, operations, data sources, and integration mechanisms required to solve each use case.
- Define end-to-end integration flows, including how information is created, exchanged, transformed, validated, and synchronized across systems.
- Create detailed source-to-target data mappings, including field relationships, data types, transformations, required values, defaults, validation rules, and exceptions.
- Identify integration challenges such as mismatched identifiers, data dependencies, synchronization requirements, system limitations, and error scenarios.
- Propose practical technical solutions rather than relying on customers or developers to determine how the integration should work.
- Translate business integration needs into clear and actionable technical specifications that development teams can build from.
- Collaborate with engineering, implementation, QA, and client teams throughout delivery to clarify requirements and protect the integrity of the integration design.
- Support integration validation and troubleshooting when necessary.
- Work across multiple systems, customers, and projects and adapt quickly to changing technical contexts
Must-haves
- 4+ years of experience as a Technical Business Analyst, Integration Business Analyst, Systems Analyst, Technical Consultant, Integration Consultant, or similar role.
- Proven experience working on multiple system integration projects.
- Experience taking integration requirements beyond discovery and contributing directly to integration solution design.
- Strong understanding of REST APIs, web services, and system-to-system integrations.
- Ability to confidently read and interpret API documentation.
- Strong understanding of JSON and XML structures and data exchange concepts.
- Experience creating detailed data mappings between source and target systems.
- Understanding of data transformation, validation, synchronization, and error-handling concepts.
- Working knowledge of SQL and the ability to use or interpret queries for data analysis, validation, or troubleshooting.
- Ability to understand unfamiliar software systems and determine how their integration capabilities can be used to solve a business problem.
- Experience gathering technical requirements directly from customers and translating them into specifications for development teams.
- Strong written and verbal English communication skills.
- Experience working directly with North American clients or distributed international teams.
- Ability to work independently and take ownership without requiring detailed step-by-step direction.
Nice-to-haves
- Experience using Postman or similar tools to inspect and test APIs.
- Experience with ETL processes or file-based integrations such as FTP/SFTP.
- Familiarity with OAuth, API keys, bearer tokens, and other common authentication approaches.
- Experience troubleshooting API or data-integration issues.
- Previous software development or engineering experience.
- Experience with enterprise SaaS products or ERP ecosystems.
- Exposure to systems such as Medius, SAP, Oracle, Epicor, Microsoft Dynamics, NetSuite, or similar enterprise applications.
- Experience with financial, procurement, Accounts Payable, or Spend Management platforms.
You will be successful in this role when you can receive a new integration challenge, quickly understand the systems involved, perform meaningful research independently, conduct an efficient discovery session, identify the right questions and technical constraints, and turn that information into a solution that developers can confidently implement.
Over time, we expect you to become someone the team can trust to enter an unfamiliar integration scenario and figure it out.
You should be able to represent Launchpad confidently in customer and partner conversations, make sound technical recommendations within your area of responsibility, and move projects forward without requiring constant escalation or supervision.
- Introductory Conversation (60 minutes): Meet with our Talent team to learn more about Launchpad, our culture, working conditions, and the role. We will also explore your professional background, career interests, and overall fit for the opportunity.
- Final Interview (60 minutes): Meet with our Director of Professional Services for a deeper discussion about your technical expertise, consulting experience, client-facing skills, and the value you could bring to Launchpad and our projects.
- Follow-Up Conversation (Optional, 30 minutes): An additional conversation may be scheduled to clarify specific topics, meet another member of the team, or further explore technical or project-related experience.
- 100% remote from anywhere
- Competitive compensation in USD
- Training allowances for upskilling
- Work with global teams and top-tier clients
- Home-office hardware setup
- PTO for recharge and balance
- People-first culture built on trust, autonomy, and impact
Launchpad is an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate on the basis of race, color, religion, gender identity, sexual orientation, age, disability, or any other protected status under applicable laws in Canada and British Columbia.
All candidate information will be handled confidentially and used solely for recruitment purposes in accordance with applicable privacy regulations.
Ready to make your mark? Apply now and be part of something exciting!
