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EY- GDS – Internal Transformation Services Manager
Our team of seasoned consulting professionals is dedicated to driving internal transformation programs that are vital to EY’s strategic ambitions.
The opportunity
We are seeking a highly experienced and knowledgeable Business Consultant to join our dynamic team within ITS (Internal Transformation Services), part of EY’s GDS Enablement Services. In this role, you will provide strategic guidance and expert advice to EY Global Executive Leadership in project management, change management, and design thinking. Your extensive experience in these areas will be essential as you collaborate with cross-functional teams, lead transformative projects, and drive organizational growth and innovation.
Our expertise spans Project Management, Strategy Execution, Process Improvement, Organization Design, and Organizational Change Management, enabling us to deliver impactful solutions globally. We work closely with EY's most senior global partners to navigate complex challenges and seize opportunities, ensuring alignment with EY’s overarching goals. When you join us, you will gain cross-functional and truly global work experience that will propel your career in the right direction.
The ideal candidate will demonstrate a comprehensive understanding of at least some of the following areas: project management methodologies, change management principles, and design thinking frameworks, complemented by exceptional leadership, communication, and problem-solving skills.
Your key responsibilities:
- Collaborate with Executive Leadership to align on business objectives and leverage strong leadership skills to guide teams toward successful outcomes.
- Manage and engage senior stakeholder relationships at CxO, Partner, and Functional Head levels to drive project success.
- Conduct rapid assessments of stakeholder landscapes, providing insights that refine their current state and accelerate action.
- Bring diverse perspectives to transformations, incorporating market trends and innovative ideas to enhance data-driven decision-making.
- Utilize analytical and problem-solving abilities, maintaining a strategic mindset and attention to detail in all initiatives.
- Drive a culture of continuous improvement by developing and implementing innovative ideas that enhance organizational effectiveness.
- Conduct comprehensive analyses of organizational processes and systems to identify areas for improvement and transformation.
- Provide strategic recommendations and actionable plans to enhance business performance and drive transformation initiatives.
- Develop roadmaps for implementing project management, organizational change management, and design thinking initiatives.
- Manage complex projects, ensuring timely delivery and quality outcomes.
- Define project scope, objectives, deliverables, and success criteria in collaboration with clients and stakeholders.
- Monitor project progress, identify risks and issues, and implement effective mitigation strategies.
- Foster effective communication and collaboration among project teams and stakeholders to ensure seamless execution.
- Develop and implement change management strategies that support organizational transformation and drive adoption.
Skills and attributes for success:
- High integrity and commitment to work in a new and challenging environment
- Ability to manage ambiguity and be proactive
- Strong communication and presentation skills
- Cross cultural awareness and sensitivity
- High energy levels, agility and adaptability
- Seek opportunities to learn, gain new skills and enhance existing skills
To qualify for the role, you must have
Ideally, you’ll also have
- Professional certifications such as PMP (Project Management Professional), Agile, Scrum master, Change Management certification, or Design Thinking certification are highly desirable.
- Master’s degree in business administration, management, or a related field will be a plus.
- Design thinking experience, understanding of frameworks and tools, with the ability to apply them effectively to address complex business challenges.
What we look for
- Professionals who are independent, self-motivated, proactive, results-oriented and able to manage senior stakeholder expectations through the delivery of world-class support services. Apart from day-to-day activities, the candidate is expected to be involved in internal team initiatives to grow the team and expand the global team footprint
- Technical experts in Project management, Change Management or Design Thinking with consultant acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
- Professionals who are willing to work in an environment of continual professional development, drive to take on new responsibilities and projects and work experiences with stakeholders across geographies
What working at EY offers
At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
About EY
As a global leader in assurance, tax, transaction and consulting services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world.
Apply now
