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Collaborate with pre and post award stakeholders to manage the coordination, planning, and implementation of Patient Recruitment and Retention support operational plans on larger, multi- region studies or programs. Communicate with sponsors and project teams to implement and monitor impact of the recruitment/retention tactical plan; make proactive operational and tactical recommendations as needed based on study performance. Collaborate with internal teams and external providers to deliver all appropriate tactics associated with the recruitment/retention strategy. Represent IQVIAs Patient Recruitment at site/sponsor-facing meetings (i.e. KOM, IM, F2F/LL, etc.) to present strategy/rationale, train CRAs and site staff, and conduct recruitment support workshops as required. Ownership for study KPI and financial performance. Act as senior oversight for large studies / programs leading a team and taking overall ownership for study performance.

Essential Functions

Work together with the strategy team to translate recruitment and retention strategy into operational and tactical plans to positively impact recruitment and retention rates for assigned projects
Serve as internal consultant to project teams to implement operational recruitment plans on new and/or existing projects needing recruitment and retention services
Manage the scope of work, objectives, quality of deliverables, and other activities of assigned projects (based on scope, may co-manage or independently manage these projects)
Serve as primary operational project contact for patient recruitment and retention programs with sponsor (or as escalation point where acting as oversight) to ensure appropriate communication channels are maintained and reporting schedules adhered to as required
Management of assigned project budget(s) to meet financial and company goals (realization targets)
Coordinate operational and tactical related project activities for study team and sponsor to ensure that overall project milestones are met
Develop and implement risk management plans for minimizing impact on project objectives and deliverables
Other duties as assigned by Management
Maintain knowledge of current recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed
Leverage internal intelligence to support and refine strategy on assigned projects
Provide technical expertise as able in support of project specific and interdepartmental training efforts
Support continued process improvement to ensure quality in the department.

Qualifications

Around 6 years of relevant industry experience in a role with global exposure (not local), ideally in a patient recruitment role (please, be aware this is NOT a talent acquisition specialist/recruiter role)
Good project management skills: to be able to create budget and review it along with the sponsor plus manage different proposals at the same time.
Good presentation skills / client facing skills.
Good written and verbal communication skills including good command of English - you will be working in a global team.
Ability to influence effectively within SPN/PRP team and project teams including TSL, PL, CL, CRA and the customer.

#LI-NRJ #LI-Remote

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you'll work

Home-based

You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

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