Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
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#LI-Hybrid Team Overview:
You will join the team responsible for building and executing the marketplace strategy for DiDi Premier, our flagship high end product designed to redefine urban mobility through a better and more reliable experience.
Our mission is to create the right market conditions for passengers to consistently receive a premium experience, while enabling Premier drivers to maximize earnings in a sustainable way.
We are looking for a data driven Marketplace manager to support the evolution of the DiDi Premier marketplace in Argentina. In this role, you will be taking the lead in establishing our operations in the country, being responsible for laying the groundwork on which our strategies will be implemented, collaborating with multiple stakeholders and using data to inform decisions that shape how the product performs in a local context. You will help translate high level goals into actionable insights and execution plans, ensuring local adaptations to our global strategy unlocks and drives market share growth.
This role is ideal for someone who enjoys working with complex data, ambiguous problems, and real world operational constraints, and who wants to have a direct impact on how a premium marketplace operates at scale while taking a leading role in guiding multiple stakeholders to create and accelerate growth.
Role Responsibilities:
As part of the team, you will play a key role in shaping and executing the DiDi Premier marketplace strategy in Argentina. You will work on a premium, low density marketplace where supply and demand must be actively earned rather than assumed.
This role combines strategic thinking with hands on execution. You will be expected to analyze marketplace dynamics, design and evaluate interventions, and support their operational rollout in close collaboration with Product, Operations, and regional teams.
- Analyzing supply and demand dynamics to identify inefficiencies, and define/implement actions that improve reliability, conversion, and driver earnings.
- Colaborate with product, operations, pricing, demand, and vehicle solutions stakeholders to support the process infrastructure of DiDi Premier in Argentina; ensuring we build the capabilities to win at this premium marketplace.
You will design and execute initiatives to improve key results, and improve user experience in Spanish-speaking LATAM markets; leveraging data to guide decisions and maximize efficiency by overseeing daily operations while also coordinating the rollout of product/feature launches and incentive programs.
- You'll convert raw databases into opportunities, using visualization tools such as Power BI, Tableau, SQL, R, and Python; defining and analyzing data dashboards to track key performance indicators (KPIs) and identify opportunities for growth or optimization.
Navigate ambiguous and complex problems with creativity, agility, and critical thinking, taking the lead with multi-disciplinary teams in designing and implementing solutions.
Build and maintain strong relationships with internal and external stakeholders, communicating effectively in both English and Spanish.
Role Qualifications:
- A strong academic background in Business, Engineering, Economics, Computer Science, Industrial Engineering, Actuarial Science, or a related field.
- At least 4 years of experience in operations, growth, analytics, strategy, or similar roles, ideally within tech enabled or data intensive environments.
- Master's degree in related field, exprience in stakeholder management and leading teams are a plus.
- Strong storytelling skills, with the ability to cut through complexity, synthesize data into clear insights, and influence decisions and execution.
- An analytical, data first mindset, with hands on experience using data to inform decisions. Familiarity with SQL, Python, or similar tools is strongly preferred.
- Solid problem solving skills, including the ability to work through ambiguity, test ideas, take calculated risks, and adapt quickly based on results.
- Strong communication and stakeholder management skills, with business fluency in English and Spanish and the ability to work effectively with cross functional and external partners.
EEO Statement:
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We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
We are committed to building inclusive and diverse teams.
At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms
