20 publicaciones de empleo destacadas de service operations en remoto (¡Están contratando!)

Help Desk Technician
AccelOne —Desde casa
- Tiempo completo
Postulación rápida
Data Analyst (Finance)
Revolut —Desde casa
- Tiempo completo
Chief of Staff, Western Hemisphere (Argentina)
Vulcury Venture Studio and Advisors —Desde casa
Postulación rápida
Senior Security Analyst
Netrix Global —Desde casa
- Tiempo completo
Postulación rápida
Senior .NET Developer
EPAM Systems, Inc. —Desde casa
8d
Marketing Operations Manager
Move Your Business —Desde casa
- $1.400.000 por mes
- Tiempo completo
Postulación rápida
2d
Senior BPM Engineer (Flowable)
EPAM Systems, Inc. —Desde casa
Data & Machine Learning Engineer
IDT —Desde casa
Postulación rápida
Medical Project Coordinator
Thermo Fisher Scientific —Desde casa
- Tiempo completo
Clinical Trial Manager (LATAM)
Precision for Medicine —Desde casa
Postulación rápida
Marketing & Growth Manager
Move Your Business —Desde casa
- $1.400.000 por mes
- Tiempo completo
Postulación rápida
2d
Technical Media Manager
TVT —Desde casa
- $950.000 - $1.200.000 por mes
- Tiempo completo
Postulación rápida
2d
Senior Full-Stack Python Developer (DevOps & Kubernetes)
EPAM Systems, Inc. —Desde casa
3d
Product Owner
EPAM Systems, Inc. —Desde casa
3d
Chief Business Analyst
EPAM Systems, Inc. —Desde casa
3d
SAP BTP DevOps Engineer
EPAM Systems, Inc. —Desde casa
5d
Lead Software Engineer – Backend / Distributed Systems
EPAM Systems, Inc. —Desde casa
8d
Investigator Payments Lead, Senior Associate - FSP
Parexel —Desde casa
8d
Senior Site Reliability Engineer
EPAM Systems, Inc. —Desde casa
10d
Senior Cloud Architect, Delivery (GenAI)
DoiT —Desde casa
Postulación rápida

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Help Desk Technician

AccelOne -
Desde casa

Postulación rápida

Detalles del empleo

Tiempo completo

Descripción completa del empleo

About Us

AccelOne provides custom software development and design services for companies across the U.S. and Latin America. Built on core principles of transparency, communication, and accountability, we deliver high-quality, scalable solutions that support our clients' long-term success.

About the Project

Our client is a global leader in cybersecurity training and professional development, founded by industry pioneers and widely recognized for its hands-on, practical learning approach. Their programs help organizations worldwide develop critical security skills and close the cybersecurity talent gap.

The client operates as a fully remote organization with team members across more than 40 countries, bringing together experienced IT professionals, internationally published authors, and conference speakers from both private and public sectors. Their environment requires strong IT operations, security awareness, and reliable internal support to enable distributed teams to operate efficiently and securely.

Role Summary

We are seeking a Help Desk Technician to provide day-to-day IT support for internal users and systems. This role focuses on user support, hardware and software troubleshooting, system maintenance, and enforcing security and access policies. The ideal candidate is hands-on, detail-oriented, and comfortable supporting both standard and custom internal systems in a fast-paced, security-conscious environment.

Responsibilities

Assist in designing and applying standard configurations for user workstations and devices
Deploy, configure, and set up new machines and user accounts
Provide daily troubleshooting and debugging for internal systems and applications
Perform regular system maintenance, including patches and software updates
Assist with user account setup and termination for Cebu-based employees
Manage hardware and software license inventory
Enforce and maintain strict security and access control procedures
Coordinate troubleshooting and escalations with external vendors when needed
Monitor system logs to ensure compliance with IT policies and report issues to management
Maintain local servers and related hardware infrastructure
Provide off-hours and weekend support as required
Perform other IT-related duties as needed

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field
At least 2 years of experience providing IT user support and troubleshooting in an office environment
Strong experience with Windows 10 troubleshooting and maintenance
Hands-on experience working with servers, networks, switches, and cabling
Solid knowledge of LAN and WAN troubleshooting
Experience working with VPNs
Ability to understand and work with GPG/PGP across different email clients
Experience maintaining and troubleshooting Microsoft Office
Experience supporting and maintaining custom or “home-grown” software solutions
Willingness to provide off-hours and weekend support

Preferred Qualifications

Experience with scripting and automation
Relevant IT or technical certifications
Exposure to security-focused or compliance-driven environments

What We Offer

100% Remote work
Competitive compensation aligned with experience
Opportunity to work with a globally distributed, highly technical team
Professional growth in a security-focused, international environment
A collaborative and people-first culture that values accountability and continuous improvement

Postulación rápida

Refiná tu búsqueda

service operations empleos en remoto

Help Desk Technician

Data Analyst (Finance)

Chief of Staff, Western Hemisphere (Argentina)

Senior Security Analyst

Senior .NET Developer

Marketing Operations Manager

Senior BPM Engineer (Flowable)

Data & Machine Learning Engineer

Medical Project Coordinator

Clinical Trial Manager (LATAM)

Marketing & Growth Manager

Technical Media Manager

Senior Full-Stack Python Developer (DevOps & Kubernetes)

Product Owner

Chief Business Analyst

SAP BTP DevOps Engineer

Lead Software Engineer – Backend / Distributed Systems

Investigator Payments Lead, Senior Associate - FSP

Senior Site Reliability Engineer

Senior Cloud Architect, Delivery (GenAI)

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