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The eBilling Operations Analyst is a full-time role in the Legal Supplier Management Team, to support the execution of day-to-day operations of Legal electronic billing (eBilling) processes.

The E-Billing Operations Analyst supports eBilling processes, using TyMetrix 3600 software to perform matter/invoice/budget processes and compliance to process steps.

Key Responsibilities:

Timekeeper Rate Management
Matter and Budget creation: create budgets for matters with a budget approval workflow
AFA/Supplier Management: understand AFA (alternative fee arrangement) templates, such as blended hourly rates, deal-based billing, fee caps, hourly rate discounts, hourly rate volume discounts, matter-based rates and task-based billing caps
Accrual Management: track unbilled fees and expenses on matters
Understand Accenture billing requirements, including LEDES, UTBMS codes and other processes.
Research invoicing queries as they occur, which may require generation of specific reports and creation of spreadsheets or verbal communication with suppliers.
Interact independently with attorneys and suppliers to answer invoicing/status questions and resolve invoice issues.
Train/assist legal professionals on eBilling system and supporting processes.

Relationships:

Reports to: Supplier Management Supervisor.

Internal Relationships: Legal professionals worldwide, Finance, Procurement, CIO, Accounts Payable.

External Relationships: Outside Counsel, ELM.

Qualifications:

Education:

Pursuit of university degree in business administration or finance.
Business administration or finance background preferred.

Work Experience:

Experience with Microsoft Office programs, including use of SharePoint.

Work Requirements:

No Travel Required.

Knowledge and Skill Requirements:

Strong oral and written communication skills.
Fluent in English. Fluency in other languages is a plus.
Work in a team environment and collaborate with others.
Ability to handle confidential and sensitive information with the appropriate discretion.
Responsive and follows through on commitments.
Initiative and ability to manage multiple tasks simultaneously.
Analytical skills, critical thinking and ability to spot problem areas and propose solutions.

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