20 publicaciones de empleo destacadas de service operations en desde casa (¡Están contratando!)

Customer service dispatch for remote work 750USD
RedCoach, Inc. —Desde casa
- Tiempo completo
Postulación rápida
4h
Amazon Inventory & Logistics Specialist
Blankspace Inc —Desde casa
- Tiempo completo
Postulación rápida
11h
Operations Strategy Sr. Lead/Lead/Consultant – Internal Med
Thermo Fisher Scientific —Desde casa
- Tiempo completo
Medical Project Coordinator
Thermo Fisher Scientific —Desde casa
- Tiempo completo
Data Delivery Manager
EPAM Systems, Inc. —Desde casa
10d
Marketing & Growth Manager
Move Your Business —Desde casa
- $1.400.000 por mes
- Tiempo completo
Postulación rápida
4d
Sr. Assurance Manager, SCS Standards & Assurance Systems, LATAM
SCS Global Services —Desde casa
- Tiempo completo
Postulación rápida
14d
CTM II - Sr CTM assigned to client LAtam (USA scope or local scope) - Mexico, Argentina, Brasil, Chile, Colombia - Remote
サイネオス・ヘルス —Desde casa
10d
Feasibility Strategy Analytics Lead (Sponsor dedicated) - Argentina, Brazil and Mexico Home Based
サイネオス・ヘルス —Desde casa
Senior Backend Engineer – Automation & Platform Implementation -
Assembly Industries —Desde casa
- Tiempo completo
Postulación rápida
Web Strategist - Contractor
Webstacks —Desde casa
- Por contrato
Postulación rápida
Clinical Development Operations Analyst (Serbia/ Argentina)
サイネオス・ヘルス —Desde casa
Data & Machine Learning Engineer
IDT —Desde casa
Postulación rápida
Mobile Automation Engineer (OTE $33,000/year USD), CXT Software
CXT Software —Desde casa
- Tiempo completo
10d
Sr Medical Scientist - Min 3 years of previous experience in development of protocol design - English Advanced - 100% Remote
Syneos - Clinical and Corporate - Prod —Desde casa
- Tiempo completo
Full Stack Development Lead
EPAM Systems, Inc. —Desde casa
Senior Data Engineer
AspenView Technology Partners —Desde casa
- Tiempo completo
Postulación rápida
Jr Data Engineer
tires-easy.com —Desde casa
Lead Database Administrator
EPAM Systems, Inc. —Desde casa
10d
Construction Estimator - LatAm
Rad Hires —Desde casa
- Tiempo completo
Postulación rápida

Quiero recibir la alerta de empleo más reciente para service operations en desde casa

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

service operations jobs near desde casa

Empleos de Data Engineer en Desde Casa

Empleos de Full Stack Developer en Desde Casa

Empleos de Revenue Growth Management Analyst en Capital Federal, Buenos Aires

Empleos de Growth Marketing en Provincia De Buenos Aires

Empleos de Growth Marketing en Buenos Aires, Buenos Aires

Empleos de Growth Marketer en Capital Federal, Buenos Aires

Empleos de Marketing Project Manager en Buenos Aires, Buenos Aires

Empleos de Community Manager en Quilmes, Buenos Aires

Empleos de Project Manager en Capital Federal, Buenos Aires

Empleos de Salesforce Administrator en Desde Casa

Empleos de Comprador Senior en Buenos Aires, Buenos Aires

Empleos de Data Scientist en Córdoba, Córdoba

Empleos de Senior Technology Consultant en Buenos Aires, Buenos Aires

Empleos de Shift Supervisor en Banfield, Buenos Aires

Empleos de Team Leader en Buenos Aires, Buenos Aires

Empleos de Talent Leader Latam en Buenos Aires, Buenos Aires

Empleos de Payroll Analyst en Capital Federal, Buenos Aires

Empleos de Data Analyst en Rosario, Santa Fe

Empleos de Junior Data Analyst en Buenos Aires, Buenos Aires

Empleos de Desarrollador Senior en Buenos Aires, Buenos Aires

Customer service dispatch for remote work 750USD

RedCoach, Inc.
Desde casa

Postulación rápida

Detalles del empleo

Tiempo completo
Hace 4 horas

Descripción completa del empleo

Customer service representative

Location: Remote (U.S. Transportation Company)

Employment Type: Full-Time

Schedule: 40 hours per week with 2 days off

We are seeking proactive and committed agents to join our integrated Call

Center and Operations team with experience in customer service and a strong

commitment to customer satisfaction, particularly via phone support. This is a

remote position with 8-hour shifts and direct supervision. Agents are expected

to attend their assigned shifts consistently, report to their supervisor, and meet

performance goals based on established KPIs. While the primary responsibility

is handling inbound and outbound calls, agents may also be assigned chat

support, dispatch duties, and back-office tasks.

This role involves direct communication with both external customers

(passengers) and internal customers (drivers), ensuring trip coordination and

real-time monitoring of active services.

Key Responsibilities:

Manage inbound and outbound customer calls
Resolve inquiries and provide support by phone
Assist customers via chat when needed
Complete administrative and back-office tasks
Log all interactions accurately in Salesforce
Collaborate with the team to maintain high service standards
Skilfully handle customer complaints, ensuring effective documentation.

Requirements:

Advanced (C1 or C2) level of spoken and written English proficiency.

Previous experience in call center, customer service, or administrative roles

(preferred but not required).

Possess a charismatic, assertive, and outgoing personality.

Strong problem-solving skills and flexibility to adapt to changing situations.

Proficient in computer operations and adept at navigating online platforms.

Experience with CRM systems.

Proficient in Microsoft Excel

Essential Technical Requirements

A computer (PC/Notebook) with a minimum of 8 GB of RAM (16 GB

preferred).

Stable internet connection offering a download speed of at least 10

Mbps.

Headset equipped with a microphone for clear communication.
Work Schedule: 40 hours a week

Remuneration:

Base salary: MXN 13000

Up to MXN 16000 for day shifts meeting KPIs

Benefits:

Performance-based bonuses

100% remote work

Paid training provided

Performance Metrics:

Call handling (inbound and outbound)
Efficient call duration and After Call Work (ACW)
Adherence to quality standards and schedule
Average resolution time (tracked in Salesforce)
Chat SLA and volume of chats handled
Dispatch coordination and incident response
Completion rate of assigned back-office tasks
Missed calls and follow-up on pending cases

Please attach CV

Note: RedCoach is an equal opportunity employer. All qualified applicants will

receive consideration for employment without regard to race, colour, religion,

sex, sexual orientation, gender identity, national origin, disability, or veteran

status

Job Type: Full-time

Pregunta(s) de postulación:

¿Haz trabajado para empresas americanas?

Experiencia:

más: 2 años (Obligatorio)

Idioma:

ingles C1 (Obligatorio)

Work Location: Remote

Postulación rápida

Refiná tu búsqueda

service operations empleos en desde casa

Customer service dispatch for remote work 750USD

Amazon Inventory & Logistics Specialist

Operations Strategy Sr. Lead/Lead/Consultant – Internal Med

Medical Project Coordinator

Data Delivery Manager

Marketing & Growth Manager

Sr. Assurance Manager, SCS Standards & Assurance Systems, LATAM

CTM II - Sr CTM assigned to client LAtam (USA scope or local scope) - Mexico, Argentina, Brasil, Chile, Colombia - Remote

Feasibility Strategy Analytics Lead (Sponsor dedicated) - Argentina, Brazil and Mexico Home Based

Senior Backend Engineer – Automation & Platform Implementation -

Web Strategist - Contractor

Clinical Development Operations Analyst (Serbia/ Argentina)

Data & Machine Learning Engineer

Mobile Automation Engineer (OTE $33,000/year USD), CXT Software

Sr Medical Scientist - Min 3 years of previous experience in development of protocol design - English Advanced - 100% Remote

Full Stack Development Lead

Senior Data Engineer

Jr Data Engineer

Lead Database Administrator

Construction Estimator - LatAm

Quiero recibir la alerta de empleo más reciente para service operations en desde casa

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado