10 publicaciones de empleo destacadas de back office agent en 1704 ramos mejía (¡Están contratando!)

Back Office Agent
SkillOnNet —Buenos Aires, Buenos Aires
Customer Success Manager (Hybrid Buenos Aires, remote LATAM, or remote US)
Whippy —Buenos Aires, Buenos Aires
- Tiempo completo
Agent Architect
Pencil —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
Operations Manager
Belong —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
Senior AI/ML Engineer (GenAI, AWS)
Provectus —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
Wonderful - Site CTO
Silver.dev —Capital Federal, Buenos Aires
- Tiempo completo
4d
AI Product Engineer SSR / SR
Techunting —Buenos Aires, Buenos Aires
- Tiempo completo
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Data Platform Engineer
Block Labs —Buenos Aires, Buenos Aires
- Tiempo completo
Wonderful - Forward Deployed Engineer
Silver.dev —Buenos Aires, Buenos Aires
- Tiempo completo
Senior Business Analyst
Marvik —Buenos Aires, Buenos Aires

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Back Office Agent

SkillOnNet
Buenos Aires, Buenos Aires

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Detalles del empleo

Descripción completa del empleo

Company Description

We are SkillOnNet leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and sustainability, and we are trying to revolutionise our industry for the benefit of our players, ourselves, and the entertainment industry as a whole.

Job Description

As a Operations / Risk Analyst, you will play a key role in minimizing risk exposure by verifying the identities of new customers and ensuring compliance with regulatory requirements. You will help protect the business from fraudulent activity by identifying and preventing the use of financial systems for illegal or suspicious transactions.

Your Responsibilities

Monitor and analyze incoming customer financial transactions in accordance with AML (Anti-Money Laundering) regulations, ensuring adherence to local and international compliance standards.
Investigate and resolve payment-related issues, including failed deposits, delays, and duplicate transactions.
Perform customer account reviews and verify player identities through KYC (Know Your Customer) procedures.
Collect, validate, and archive KYC and SOF (Source of Funds) documentation in line with regulatory and internal policies.
Identify, investigate, and escalate suspicious activity, potential fraud, and chargebacks to relevant teams.
Conduct ongoing risk assessments of customer accounts, payment behaviors, and transactional anomalies.
Process deposits, withdrawals, and internal transfer requests promptly and accurately, ensuring all transactions meet security and policy standards.
Provide support to Customer Support and Compliance teams on cashier-related queries and escalations.
Ensure full confidentiality, accuracy, and compliance in handling customer data and financial information, in line with GDPR and PCI DSS standards.

What we are looking for:

English fluency
Fluent in English, with excellent written and verbal communication skills.
Strong ability to work both independently and collaboratively within a team environment.
Capable of performing well under pressure and consistently meeting tight deadlines.
Exceptional attention to detail and keen observational abilities.
Highly analytical, with the capacity to interpret data and detect patterns or anomalies.
Strong critical thinking and problem-solving skills, with a proactive mindset.
Confident in making sound decisions based on available information and risk assessment.
Flexibility to work in rotating shifts, including evenings, weekends, and public holidays.
Proficient in computer use, with the ability to quickly adapt to new tools and systems.
Demonstrates high levels of trustworthiness, accountability, and conscientiousness in handling sensitive financial and personal data.

What's in it for YOU?

Excellent work environment
Attractive salary package
Monetary vouchers on Birthdays and other special occasions
Fully equipped kitchen and in-house entertaining space
Options to enroll in Company's medical insurance plan
Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities.
Casual Dress Code
A chance to advance professionally inside one of the world's largest iGaming organizations.

What it's like to work at Skill On Net!

SkillOnNet is a firm believer in putting people first and our “family oriented” multinational culture is what drives us. We care and focus on our staff and ensure that you are provided with the most relevant and valuable tools, privileges and amenities

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back office agent empleos en 1704 ramos mejía

Back Office Agent

Customer Success Manager (Hybrid Buenos Aires, remote LATAM, or remote US)

Agent Architect

Operations Manager

Senior AI/ML Engineer (GenAI, AWS)

Wonderful - Site CTO

AI Product Engineer SSR / SR

Data Platform Engineer

Wonderful - Forward Deployed Engineer

Senior Business Analyst

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