Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent.
About This Role:
We’re hiring a Supply Chain Coordinator to support a fast-growing health and wellness supplement brand across procurement, freight, inventory, and daily supply chain operations. This is a high-ownership role where you’ll help keep packaging, inventory, shipments, and fulfillment running smoothly across multiple channels. You’ll also serve as the main point of contact for key supply chain activities during a planned leave in August and September. We’re looking for someone who is organized, proactive, comfortable using AI tools like ChatGPT or Claude, and able to solve problems independently with minimal supervision.
Key Responsibilities:
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Purchase Order & Vendor Management:
Create, place, and track packaging purchase orders with vendors and co-manufacturers
Monitor PO status against production schedules and proactively flag risks to delivery timing
Manage vendor communication, including follow-ups, status checks, and escalations, and maintain organized PO and co-manufacturer records
Escalate delays, shortages, or operational risks with enough context to support fast decision-making
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Freight & Logistics:
Coordinate and book inbound and outbound freight shipments across multiple channels
Set up and manage inbound shipments within WMS platforms while monitoring receiving accuracy
Maintain organized freight documentation, including packing lists, BOLs, and shipment records
Troubleshoot transportation issues while helping keep shipping timelines and costs under control
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Inventory & Fulfillment:
Track inventory levels across SKUs and fulfillment locations
Coordinate inventory transfers between warehouses and fulfillment centers as needed
Manage backorder situations by identifying affected SKUs, determining back-in-stock timing, and proactively communicating updates to internal teams
Reconcile inventory discrepancies, investigate unusual variances, and escalate concerns when necessary
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Invoicing & Records:
Process and verify supply chain invoices for accuracy
Maintain organized, audit-ready records of supply chain financial transactions
Flag billing discrepancies and operational inconsistencies for review
Support operational documentation and ongoing process improvements across supply chain workflows
Software/Platforms/Tools:
Google Sheets / Microsoft Excel
Inventory Management Systems (IMS)
Warehouse Management Systems (WMS)
Shopify
Amazon Seller Central / FBA
ChatGPT, Claude, or similar AI tools
Slack
Google Workspace
Zoom
Qualifications:
3+ years of experience in supply chain, logistics, inventory, or operations coordination
Demonstrated comfort using AI tools such as ChatGPT or Claude to draft communications, summarize data, troubleshoot issues, and improve workflow efficiency. AI is a core part of how the team operates.
Strong Excel or Google Sheets skills
Experience working with inventory management systems, ERP platforms, or WMS tools
Strong written and verbal communication skills, especially when managing external vendors
Ability to work independently, manage competing priorities, and operate with minimal supervision
Demonstrated ownership mindset with the ability to close loops, proactively follow up, and drive work forward without being reminded
Strong judgment and decision-making skills, including knowing when to resolve issues independently and when to escalate
Ability to provide concise, structured updates and communicate blockers early
Strong problem-solving mindset with excellent attention to detail
Comfortable working in fast-paced operational environments
C1 or C2 level English communication skills (written and verbal)
Nice to have:
Experience in supplements, CPG, food & beverage, retail, or eCommerce industries
Familiarity with Shopify, Amazon FBA, omnichannel operations, and inventory or fulfillment workflows
Experience working with freight booking, 3PLs, order management, vendors, co-manufacturers, production scheduling, or US-based teams and brands
Working Style & Culture:
Fast-paced, autonomy-heavy, and low-meeting environment
Async-first communication using Slack, Loom, and written updates
High ownership and accountability with minimal micromanagement
Direct, respectful feedback and a strong bias toward action
Success in this role requires strong judgment, proactive communication, and the ability to surface issues early while driving work forward independently
Shift Schedule:
