20 publicaciones de empleo destacadas de payments operations en b (¡Están contratando!)

ARG - Customer Support Representative
Tidal —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
Payments Operations Analyst
JPMorganChase —Buenos Aires, Buenos Aires
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4h
Commercial Operations & Sponsorship Account Manager
IMG —Buenos Aires, Buenos Aires
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7d
Executive Operations Coordinator
Nomadik Group —Buenos Aires, Buenos Aires
- Tiempo completo
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4d
Payments Business Management - Analyst
JPMorganChase —Buenos Aires, Buenos Aires
- Tiempo completo
ARG - Controller / Senior Finance Manager
Tidal —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
Risk Operations Agent (AMER. US Timezone) - 8-months Contract
Binance —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
Procurement Operations Associate
Ecolab Inc. —Buenos Aires, Buenos Aires
- Tiempo completo
Accounts Payable Analyst
Howard —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
10d
Sales Operations | Semi Senior Analyst
Accenture —Buenos Aires, Buenos Aires
- Tiempo completo
3d
Customer Retention & Accounts Officer
Secure IQ Services —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
Full Remote Ticket Monitoring & Purchasing Assistant
Passepartours —Buenos Aires, Buenos Aires
- $500.000 - $800.000 por mes
- Temporario
Postulación rápida
9h
Program & Project Manager - Wholesale KYC Operations
JPMorganChase —Buenos Aires, Buenos Aires
- Tiempo completo
Representante de Operaciones
CHEP —Vicente López, Buenos Aires
- Tiempo completo
Bookkeeper / Contable – QuickBooks Online (English Speaking)
Nomad CPA —Buenos Aires, Buenos Aires
- Temporario
Postulación rápida
Know Your Customer Manager
JPMorganChase —Buenos Aires, Buenos Aires
- Tiempo completo
Customer Service Representative
OpsArmy —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
4d
Back-Office Settlements - Trade Lifecycle Analyst
JPMorganChase —Buenos Aires, Buenos Aires
- Tiempo completo
5d
Technical Support Associate - Workstation Support
Visa International Argentina S.R.L. —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
13d
Sales Operations Sr Specialist
Fiserv —Buenos Aires, Buenos Aires
- Tiempo completo

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ARG - Customer Support Representative

Tidal
Buenos Aires, Buenos Aires

Postulación rápida

Detalles del empleo

Tiempo completo

Descripción completa del empleo

Job Title: Customer Support Representative

Contractor Fee: $2,300 - $2,700/month (USD)

Work Arrangement: Remote

Engagement Type: Independent Contractor

Commitment: Full-time (Approx. 40 hours/week)

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent.

About This Role:
We are hiring an experienced Customer Support Representative for an established eCommerce consumer brand. You will manage customer inquiries, resolve order and product concerns, and provide thoughtful, accurate support through Gorgias. This is an individual contributor role for someone patient, dependable, detail-oriented, and able to take ownership of customer issues with minimal supervision.

Key Responsibilities:

Respond to customer inquiries through email and chat using Gorgias.
Manage approximately 500 customer support tickets per month.
Answer questions about products, orders, payments, shipping, returns, exchanges, and refunds.
Review customer, order, and inventory information before responding.
Investigate delayed, missing, damaged, incorrect, or unavailable items.
Process returns, exchanges, refunds, and replacements based on company policies.
Provide clear, accurate, and customer-friendly solutions.
Maintain a warm, polished, and consistent brand voice.
Coordinate with fulfillment, operations, and inventory teams when needed.
Escalate sensitive, unusual, or unresolved concerns appropriately.
Keep ticket notes and customer records complete and accurate.
Take ownership of assigned tickets through final resolution.

Software/Platforms/Tools:

Gorgias
Shopify
Internal inventory management system
Google Workspace
Slack
Email and chat support platforms
Order tracking, shipping, returns, and refund tools

Qualifications:

3+ years of customer support or customer service experience.
Hands-on experience using Gorgias.
Experience supporting an eCommerce, retail, or consumer products brand.
Experience managing a consistent volume of customer support tickets.
Strong knowledge of orders, shipping, returns, exchanges, refunds, and product support.
Excellent written and verbal English communication skills.
Able to write clear, professional, and empathetic customer responses.
Strong attention to detail when reviewing customer, order, and inventory information.
Patient and professional when handling complaints or frustrated customers.
Able to follow policies while using sound judgment.
Able to work independently and manage multiple priorities.
Reliable, organized, accountable, and available for a full-time schedule.

Shift Schedule:

Tuesday to Saturday, approximately 9:00 AM to 5:00 PM Mountain Time. The schedule may move one to two hours based on business needs and agreement between the client and independent contractor.

Additional Note:

The role will primarily handle email and chat support. Phone support may be added for candidates with excellent spoken English and strong customer communication skills.

Postulación rápida

Refiná tu búsqueda

payments operations empleos en b

ARG - Customer Support Representative

Payments Operations Analyst

Commercial Operations & Sponsorship Account Manager

Executive Operations Coordinator

Payments Business Management - Analyst

ARG - Controller / Senior Finance Manager

Risk Operations Agent (AMER. US Timezone) - 8-months Contract

Procurement Operations Associate

Accounts Payable Analyst

Sales Operations | Semi Senior Analyst

Customer Retention & Accounts Officer

Full Remote Ticket Monitoring & Purchasing Assistant

Program & Project Manager - Wholesale KYC Operations

Representante de Operaciones

Bookkeeper / Contable – QuickBooks Online (English Speaking)

Know Your Customer Manager

Customer Service Representative

Back-Office Settlements - Trade Lifecycle Analyst

Technical Support Associate - Workstation Support

Sales Operations Sr Specialist

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Job Title: Customer Support Representative

Contractor Fee: $2,300 - $2,700/month (USD)

Work Arrangement: Remote

Engagement Type: Independent Contractor

Commitment: Full-time (Approx. 40 hours/week)

Company Overview:

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