20 publicaciones de empleo destacadas en technical support (¡Están contratando!)

Customer Service Agent
ueni ltd —Desde casa
- $11.899,49 - $14.874,36 por hora
- Tiempo completo
Postulación rápida
Technical QA Associate
Ultimate Jet Vacations —Desde casa
- Por contrato
Postulación rápida
Technical Support Specialist - Temporary contract
Sovos Compliance —San Miguel de Tucumán, Tucumán
- Temporario
Postulación rápida
10d
Technical Support
Sandvik —Buenos Aires, Buenos Aires
- Tiempo completo
4d
AI & Backend Engineer — Agentic Systems AR
Real Estate Technologies —Desde casa
- $1.311,05 - $3.374,67 por mes
- Tiempo completo
Postulación rápida
5d
Helpdesk Technician
Ultimate Jet Vacations —Desde casa
- Tiempo completo
Postulación rápida
4d
FIELD_SUPPORT.OPERATIONS ENGINEER I
Nabors Industries —Añelo, Neuquén
- Tiempo completo
Technical Support Specialist (m/f/d)
Usercentrics —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
Technical Support Engineer - CiraSync On-Premise
Cira Apps Ltd —Desde casa
- Por contrato
Postulación rápida
IT Support Services Manager-Argentina
Indero —Desde casa
Postulación rápida
Senior Technical Support Engineer
BatchData —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
Growth Operations Engineer
Kovix BAires —Desde casa
- $30.000 - $40.000 por mes
- Tiempo completo
Postulación rápida
4d
Technical Media Manager
TVT —Desde casa
- $950.000 - $1.200.000 por mes
- Tiempo completo
Postulación rápida
Solution Consultant
Salesforce —Desde casa
- Tiempo completo
International Technical Advisor
VetPlus —Vicente López, Buenos Aires
(English C1, remote) Technical Support Consultant, Networking
SupportYourApp —Buenos Aires, Buenos Aires
- Por contrato
Postulación rápida
Product Developer
SS Systems —Desde casa
- Tiempo completo
Postulación rápida
Administrative Loan File Support
Move Your Business —Desde casa
- $1.000.000 por mes
- Tiempo completo
Postulación rápida
4d
Senior Technical Support Engineer
BriteCore —Desde casa
- Por contrato
Postulación rápida
Equipment Support Specialist (On-Site Moreno)
Evolution —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida

Quiero recibir la alerta de empleo más reciente para technical support

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

technical support jobs near

Empleos de Ai Training Specialist en Mendoza, Mendoza

Empleos de Master A Data Specialist en Vicente López, Buenos Aires

Empleos de Ingeniero Mecánico en Córdoba, Córdoba

Empleos de Técnico Electrónico Jr en Capital Federal, Buenos Aires

Empleos de Director Técnico en Buenos Aires, Buenos Aires

Empleos de Senior Application Support Engineer en Desde Casa

Empleos de It Support Junior en Anywhere

Empleos de Customer Support Specialist en Capital Federal, Buenos Aires

Empleos de E Commerce Specialist en Buenos Aires, Buenos Aires

Empleos de Qa Engineer en Granadero Baigorria, Santa Fe

Empleos de Ios Engineer en Capital Federal, Buenos Aires

Empleos de It en La Matanza, Buenos Aires

Empleos de Business Manager en Buenos Aires, Buenos Aires

Empleos de Analista Contable Senior en Capital Federal, Buenos Aires

Empleos de Senior Project Manager en Buenos Aires, Buenos Aires

Empleos de Supply Chain Manager en Buenos Aires, Buenos Aires

Empleos de Country Manager en 1884 Berazategui

Empleos de Media en Lomas De Zamora, Buenos Aires

Empleos de Customer Service Representative en Capital Federal, Buenos Aires

Empleos de Customer Success en Buenos Aires, Buenos Aires

Customer Service Agent

ueni ltd -
Desde casa

Postulación rápida

Detalles del empleo

Indefinido | Tiempo completo
$11.899,49 - $14.874,36 por hora

Descripción completa del empleo

We are looking for a Customer Service Agent to support customers across three key areas: Support, Proactive Customer Success, and Retention.

This is a customer-facing role suited to someone who is a strong communicator, enjoys solving problems, and is comfortable helping customers through chat, email, and phone.

You will help customers resolve day-to-day issues, get more value from their UENI service, and find the right solution when they are considering leaving.

Please note that only candidates based in Latin America will be considered for this position.

Working Hours: Monday to Friday with one working weekend a month. 9am - 6pm Central time.

Top performers at UENI will be rewarded with promotions, remuneration progression, and performance bonuses.

Key Responsibilities

Support

Respond to customer enquiries through chat, email, and phone.
Assist customers with their websites, subscriptions, billing, domains, emails, and account access.
Explain processes clearly and resolve issues with minimal back and forth.
Take ownership of follow-ups and escalate complex cases when required.
Keep accurate notes, tags, and conversation records.

Proactive Customer Success

Reach out to customers who may need support with onboarding, payments, reactivation, or account setup.
Support engagement campaigns.
Help customers complete key actions and connect them with the right resources or specialist support.
Identify recurring customer issues and share feedback with the team.

Retention

Handle cancellation requests, pricing concerns, and downgrade enquiries.
Understand why the customer is considering leaving and offer an appropriate solution.
Use approved retention options.
Manage sensitive conversations with empathy and professionalism.

Skills and Experience

Previous experience in customer service, customer success, account management, retention, or a similar customer-facing role.
Strong written and spoken English.
Confidence communicating with customers through chat, email, and phone.
Ability to remain calm, professional, and solution-focused during difficult conversations.
Strong problem-solving skills and the ability to assess situations independently.
Ability to explain technical or billing-related information clearly.
Good organization and follow-up management.
Comfortable working with performance targets, service levels, and quality standards.
Confidence learning and working across several systems and customer processes.
A customer-first mindset balanced with sound commercial judgment.

Job requirements

Experience with customer retention, cancellations, renewals, or objection handling.
Experience supporting subscription-based products or services.
Familiarity with platforms such as Intercom, Zoho, Stripe, or Wix.
Experience supporting websites, domains, email services, or digital products.
Experience working with small business owners.

Job Types: Full-time, Permanent

Pay: $11,899.49 - $14,874.36 per hour

Application Question(s):

Tell us about a time in your previous customer-facing role when you dealt with an incredibly frustrated or angry customer who was ready to quit/churn. How did you handle the situation, de-escalate their frustration, and ultimately turn it into a positive experience? Record a 2-min video/voice and paste the link here
Please indicate the salary range (Monthly/USD) you are expecting for this job as well as your notice period.

Work Location: Remote

Postulación rápida

Refiná tu búsqueda

technical support empleos

Customer Service Agent

Technical QA Associate

Technical Support Specialist - Temporary contract

Technical Support

AI & Backend Engineer — Agentic Systems AR

Helpdesk Technician

FIELD_SUPPORT.OPERATIONS ENGINEER I

Technical Support Specialist (m/f/d)

Technical Support Engineer - CiraSync On-Premise

IT Support Services Manager-Argentina

Senior Technical Support Engineer

Growth Operations Engineer

Technical Media Manager

Solution Consultant

International Technical Advisor

(English C1, remote) Technical Support Consultant, Networking

Product Developer

Administrative Loan File Support

Senior Technical Support Engineer

Equipment Support Specialist (On-Site Moreno)

Quiero recibir la alerta de empleo más reciente para technical support

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado