Description
The Solution Implementation Management (SIM) Analyst role is primarily responsible for coordinating and assisting with managing and executing project-specific activities from beginning to end, and supporting the SIM Manager. The SIM Analyst should be capable of managing multiple projects at the same time.
Key Skills Required:
-
Advanced level of English; strong oral/written communication skills in English
-
Proficiency in Microsoft Office applications (SharePoint, Excel, PowerPoint, Word)
-
High-level of project management skills
-
Strong organizational and multitasking skills
-
Analytical skills and attention to detail
-
Troubleshooting and problem-solving abilities
-
Quality control and proofreading
Key Responsibilities:
-
Project Setup and Organization – Establishing project folders/templates and creating a systematic approach to project documentation that enhances collaboration and efficiency among team members.
-
Smartsheet Management – Setting up and maintaining Smartsheets, including resource entry and regular updates to project forecasts. Ensure all data is accurately reflected in Smartsheets, allowing for effective tracking of project progress and resource allocation.
-
Material Development and Updates – Support creating and updating essential materials for projects, including kickoff decks, timeline slides, and onsite guides. Ensure all project stakeholders have the most current information and resources necessary for successful project execution.
-
MLR Process Support – Support uploading, tagging, and linking deliverables as per client requirements. Ensure all materials comply with MLR/IP guidelines, facilitating a smooth review and approval process.
-
Vendor & CWR Financial Management – Ensures accurate tracking, reconciliation, and procurement support for CWR/vendor engagements through coordinated hours validation, invoice QC, contract administration, and cross functional issue resolution.
Key Metrics to Monitor:
-
Smartsheet Accuracy – Timelines and hours kept current and complete.
-
Folder Structure Efficiency – Required files stored correctly in SharePoint.
-
Data accuracy in systems and tools – Minimal errors or reconciliation required for reporting.
Additional Responsibilities:
-
Budget Management – Support maintaining and tracking of overall budget, utilization, revenue and forecasts to ensure projects stay within scoped timeline and budget.
-
Team Coordination – Assist with capturing notes and next steps through weekly updates and, if necessary, meeting recaps and distribution to appropriate team members.
-
Logistical Support – Assist with coordination and distribution of training prep materials.
-
SOP Documentation – Lead the development and continuous improvement of templates and SOPs, incorporating lessons learned into standardized process flows.
Qualifications:
Required:
-
Associate's or BA/BS degree (strongly preferred)
-
2+ years of relevant knowledge in a client delivery/service company
Preferred:
-
Experience with Project Management Software/Programs (Smartsheet, Toggl etc.)
-
Background in training and minimum 2 years of experience background in life sciences/pharma/biotech industry
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? We partner with industry experts to solve and execute against today's toughest commercialization challenges facing the world's leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
