Nos encanta el español, pero no lo hablamos, así que por favor envíanos tu CV en inglés.
A Customer Success and Support Specialist bridges reactive problem-solving and proactive growth.
If you are passionate about Customer Success, naturally responsible, tech-savvy, and the kind of person who never lets a ball drop – we would love to hear from you.
Join our startup as a member of our Customer Success team and become the primary point of contact for our customers!
Your responsibilities will include:
- Onboarding new clients
- Training platform users
- Delivering exceptional support
- Setting up and managing customer accounts while fostering strong, long-term relationships
This is a full-remote position.
Requirements:
- Native or fluent English speaker
- Ability to work independently as well as part of a team
- Previous experience as a CSM or in SaaS support is required
- Familiarity with gaming and proficiency in platforms such as Steam, Discord, and Reddit are significant advantages
- Full-time Remote contractor (invoice required)
Job Types: Full-time, Contract
Application Question(s):
- Please indicate your expected monthly compensation in USD.
Work Location: Remote
