We are seeking a Senior DevOps Engineer to join our team supporting core enterprise platforms through analytical, diagnostic, and project-based services. This role focuses on platform reliability, advanced troubleshooting, and automation, serving as a key escalation point for complex infrastructure and cloud service issues.
The position requires participation in an on-call rotation, including weekday coverage (Mon-Fri 08:00-16:00 EST) and weekend rotations shared with a regional counterpart to handle escalations and complex deployment issues.
Responsibilities
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Serve as the escalation point for advanced incident management, performing deep-dive troubleshooting of infrastructure, containers, and cloud services to resolve complex or prolonged incidents
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Lead Root Cause Analysis for major or recurring issues, document findings, and implement permanent corrective actions to reduce recurrence
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Troubleshoot CI/CD pipeline failures, maintain infrastructure-as-code, and develop and optimize the CI/CD toolchain
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Plan and execute non-standard, high-risk, or architectural changes such as cluster migrations and major upgrades
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Analyze system performance, adjust resources, and tweak configurations for stability and cost optimization
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Create and update Standard Operating Procedures (SOPs) and Runbooks
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Conduct training sessions to share knowledge across the team
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Participate in on-call rotation, operating in stand-by mode to acknowledge issues within agreed timeframes and actively troubleshooting to resolution when incidents arise
Requirements
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5+ years of relevant experience in a DevOps or Platform Engineering role
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Proficiency in Windows and Linux operating system administration
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Expertise in scripting with PowerShell and Bash
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Background in web hosting and load balancing using IIS and HAProxy
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Skills in configuration management and automation with Ansible
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Knowledge of Terraform and Helm for infrastructure-as-code
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Familiarity with RabbitMQ messaging and Active Directory
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Understanding of security TLS certificates management
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Competency in data platforms, including MS SQL, DWH, and PowerBI
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Capability to support IoT Edge environments
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Flexibility to participate in on-call rotation, including weekend coverage
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Proficiency in English at an Upper-Intermediate level (B2) or higher
We offer
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International projects with top brands
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Work with global teams of highly skilled, diverse peers
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Healthcare benefits
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Employee financial programs
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Paid time off and sick leave
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Upskilling, reskilling and certification courses
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Unlimited access to the LinkedIn Learning library and 22,000+ courses
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Global career opportunities
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Volunteer and community involvement opportunities
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EPAM Employee Groups
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Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
