Bilingual Insurance Virtual Assistant
Remote | Full-Time | Home, Auto & Commercial Insurance
We are hiring bilingual Virtual Assistants in Mexico with experience supporting U.S. insurance agencies or companies, especially in Home, Auto, Property & Casualty, and Commercial Insurance. This is a stable, full-time remote position where you can choose your compensation based on your experience and skills, from $5.00 USD to $12.00 USD per hour.
This role is best for someone who has worked with insurance agencies, understands common insurance workflows, and can communicate professionally with clients and carriers in English.
Position Details
Job Title: Bilingual Insurance Virtual Assistant
Location: Remote – Work from Home
Job Type: Full-Time
Schedule: 40 hours per week
Weekends: Off
Overtime: No extra hours required
Industry Focus: Home, Auto, Property & Casualty, and Commercial Insurance
What You Will Do
Responsibilities may include:
- Provide outstanding customer support to insurance clients
- Assist with policy changes, mortgagee changes, and certificates of insurance
- Help customers with billing, invoices, and account questions
- Collect quote information from clients
- Run quotes through insurance rating systems
- Support policy servicing tasks such as renewals, endorsements, and updates
- Assist with commercial insurance servicing when applicable
- Work with ACORD forms when applicable
- Communicate with clients, agencies, and insurance companies professionally
- Follow agency processes and complete tasks accurately and on time
Requirements
To be considered, you must have:
- Fluent English communication skills, both written and spoken
- Spanish fluency
- At least 1 year of insurance experience
- Experience with U.S. insurance agencies or insurance companies
- Home and Auto Insurance experience preferred
- Property and Casualty experience preferred
- Commercial Insurance experience is a plus
- Experience with ACORD forms is a plus
- At least 1 year of remote work / work-from-home experience
- Strong written and verbal communication skills
- Ability to work independently in a remote environment
- Ability to follow processes and stay organized
- A reliable computer
- High-speed internet connection
- A quiet workspace for calls and daily work
Compensation -You choose your compensation
$5.00 USD to $12.00 USD per hour
7,000 to 17,000 ARS per hour
Get paid what you are worth.
We pay on time, every time.
Growth Opportunity
This position offers the opportunity to grow in the insurance industry and advance based on performance, reliability, and skill development.
Important Application Instructions
Please submit your resume in English. Applications without an English resume may not be considered.
Please do not apply for this position if any of the following apply to you:
- If you only have Health Insurance, Medical Insurance, Life Insurance, or Healthcare experience.
- If you only have claims insurance experience and do not have hands-on experience with Home, Auto, Property & Casualty, or Commercial Insurance.
- If your insurance experience is mainly as an interpreter, translator, or transcriptionist. - You have only handled calls where you interpreted or translated for insurance customers.
- If you do not have hands-on experience with Home, Auto, Property & Casualty, or Commercial Insurance.
- If you have never worked with or supported a U.S. insurance agency, brokerage, or insurance company.
- If you do not understand basic insurance servicing tasks such as quotes, policy changes, endorsements, renewals, certificates of insurance, billing, or carrier follow-up.
- If you are currently in school.
- If you are not available for a full-time, 40-hour-per-week remote schedule.
- If you do not have reliable internet, a computer, and a quiet place to work from home.
You should apply here instead - if these apply to you
https://mx.indeed.com/viewjob?jk=d96d0ff3333fd24a&from=shareddesktop_copy
Required Language
- English: Required
- Spanish: Required
Work Location
Remote – Work from Home
Job Type: Full-time
Job Type: Full-time
Pay: $7,000.00 - $16,000.00 per hour
Application Question(s):
- Briefly describe your direct experience with Home, Auto, Property & Casualty, or Commercial Insurance. Include the types of policies you worked with, the tasks you handled, and the systems or forms you used.
- This is not an interpreter, translator, or transcription role. Do you have hands-on insurance servicing experience such as quotes, policy changes, endorsements, COIs, renewals, billing, or carrier follow-up? If you do not then apply to our Admin and Executive job here- You should apply here if these apply to you
https://mx.indeed.com/viewjob?jk=d96d0ff3333fd24a&from=shareddesktop_copy
- This is not Health or Medical Insurance role. Do you have hands-on direct experience working with Home, Auto, Property & Casualty, or Commercial Insurance? If you do not then apply to our Admin and Executive job here- You should apply here if these apply to you
https://mx.indeed.com/viewjob?jk=d96d0ff3333fd24a&from=shareddesktop_copy
- This is not a claims-only insurance role. We are looking for applicants with hands-on experience in insurance servicing workflows such as quotes, policy changes, endorsements, renewals, certificates of insurance, billing, carrier follow-up, or commercial insurance support. Do you have direct experience working with Home, Auto, Property & Casualty, or Commercial Insurance outside of claims-only work? If you do not then apply to our Admin and Executive job here- You should apply here if these apply to you
https://mx.indeed.com/viewjob?jk=d96d0ff3333fd24a&from=shareddesktop_copy
Experience:
- Home, Auto, Property & Casualty, or Commercial Insurance: 1 year (Required)
- supporting U.S.-based ins agency, brokerage, or Ins. company: 1 year (Required)
Work Location: Remote
