Industry/Sector
Business Services
Specialism
Advisory - Other
Management Level
Senior Associate
Job Description & Summary
Key Responsibilities
Quality Consulting and Advisory Delivery support
- Provide hands-on quality guidance to engagement teams on PwC’s Advisory Quality Framework, delivery expectations, and review checkpoints.
- Support teams with process adoption, documentation discipline, risk management practices, and process review readiness.
- Implement quality controls across key delivery milestones to ensure adherence to defined methods, standards, and client commitments.
- Partner with Project Managers and other quality team members to identify execution gaps and enable corrective/preventive actions.
- Identify delivery risks early and work with teams to drive mitigation plans.
- Facilitate root cause analysis (RCA) for recurring issues and help define CAPA.
- Support risk reporting to Advisory Quality Leadership and governance forums.
- Conduct health evaluation and project reviews and unearth risks consistently throughout the project life cycle. Facilitate the mitigation in collaboration with relevant stakeholders.
- Track non-conformities and follow up with teams until closure.
- Enable engagement teams in preparing firmwide/client quality reviews.
- Identify opportunities to simplify processes, automate routine checks, or enhance delivery governance.
- Contribute to team-level or AC-wide quality maturity initiatives.
- Support engagement teams in defining and tracking delivery metrics, KPIs, and health indicators.
- Analyze trends around defects, risks, client issues, governance findings, and recommend improvements.
- Use analytical/statistical techniques (control charts, basic regression, RCA tools) & tools (Minitab, Crystal Ball, etc.) to generate insights that help teams improve delivery performance.
- Apply understanding of CMMI Level 3 practices as needed for specific engagements or clients following structured models.
- Support basic gap identification, process tailoring, or metrics alignment where CMMI-aligned practices may add value.
- Help teams understand how structured process maturity supports quality outcomes.
- Experience in quality, delivery governance, or process assurance roles within consulting, technology, or managed services.
- Understanding SDLC, Agile, hybrid delivery models, and quality frameworks.
- Hands-on experience with metrics reporting, RCA, process reviews, and quality reviews.
- Strong analytical, communication, and stakeholder management skills.
- Ability to partner with delivery teams and influence without authority.
- Understand the importance of have a correct information management
- Knowledge of Information Security and Data Protection
- Correct Information Security Management
All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
Travel Requirements
Not Specified
Job Posting End Date
