Job description:
We are currently looking for an experienced Virtual Medical Assistant o join our team.
Job Responsibilities:
- Handle end-to-end Prior Authorization processing and submission for medications, procedures, diagnostic tests, and referrals
- Follow up with insurance companies regarding Prior Authorization status, approvals, denials, and appeals
- Review patient insurance eligibility and benefits verification
- Communicate with patients, healthcare providers, pharmacies, and insurance representatives regarding authorization requirements
- Accurately document all interactions, updates, and authorization statuses in eClinicalWorks (eCW)
- Answer inbound phone calls from patients, insurance companies, and healthcare providers
- Assist with other medical virtual assistant and administrative duties as needed
Qualifications:
- Experience working with US-based healthcare clients
- Recent hands-on experience processing and submitting Prior Authorizations independently
- Experience using eClinicalWorks (eCW)
- Experienced in handling inbound phone calls and insurance follow-ups
- Understanding of insurance verification, authorization workflows, and payer communication
- Excellent communication, organizational, and multitasking skills
- Detail-oriented, reliable, and able to work in a fast-paced environment
Benefits:
- Client-determined salary increase
- Performance-based annual appraisals
- Monthly medical allowance (after 6 months)
- Bi-weekly pay via Wise
- Starting rate: $7–8/hour USD
Job Type: Full-time
Pay: From $9,990.00 per hour
Work Location: Remote
