HEAD OF OCEANFREIGHT PAC
DHL Global Forwarding – PAC (Peru, Ecuador, Argentina & Chile)
Location: Flexible within PAC Cluster
At DHL, our business is logistics, but people are our passion.
With over 500,000 team members in more than 220 countries and territories, DHL is one of the most innovative and culturally diverse companies in the world, offering unmatched opportunities for professional growth and leadership. DHL Global Forwarding PAC is seeking an exceptional executive leader to assume the role of Head of Oceanfreight PAC, responsible for defining and executing the Oceanfreight strategy across the PAC, driving profitable growth, operational excellence, customer satisfaction, network optimization and long-term value creation aligned with Regional and Global Oceanfreight priorities.
Key Qualifications
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Education: Bachelor’s Degree required; MBA or Master’s Degree preferred.
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Experience: More than 15 years of experience in Oceanfreight, Freight Forwarding, Transportation or Logistics and more than 10 years leading multinational and multi-country organizations.
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Language: Advanced English proficiency; Spanish preferred.
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Technical Knowledge: Oceanfreight product management, carrier procurement, trade lane management, pricing, yield management, customer solutions, digital transformation, operational excellence and P&L management.
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RCS Level: G
Key Responsibilities
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Define and execute the Oceanfreight strategy for the PAC in alignment with Regional Americas and Global Oceanfreight objectives.
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Drive sustainable growth, market share expansion, profitability and customer retention across all PAC countries.
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Own the Oceanfreight P&L and monitor revenue, gross profit, volume, yield and productivity KPIs.
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Lead strategic ocean carrier partnerships, procurement negotiations and capacity management strategies across key trade lanes.
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Establish product standards, operating models and performance frameworks across the cluster.
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Direct highly strategic initiatives with significant impact on customer experience, profitability and operational performance.
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Anticipate market, trade lane and carrier developments and ensure the organization is positioned to capitalize on emerging opportunities.
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Drive innovation, digitalization and implementation of world-class Oceanfreight practices.
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Define and drive service quality objectives and ensure compliance with corporate governance, security and regulatory requirements.
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Lead annual planning, budgeting, forecasting and major product investment initiatives.
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Act as escalation point for critical commercial, operational or customer matters.
Role Differentiator
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Lead the Oceanfreight Product Function at subregional level across the PAC.
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Define and implement strategies with long-term impact on business performance and competitive positioning.
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Influence Regional and Global product strategy through market expertise and customer insights.
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Drive transformational initiatives that impact commercial, operational and financial performance across multiple countries.
Stakeholder Management
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Develop trusted relationships with PAC Country CEOs, Regional Product Leadership and Global Functional Leaders.
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Negotiate critical commercial agreements with strategic ocean carriers and suppliers.
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Influence internal and external stakeholders as the recognized Oceanfreight expert for the PAC.
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Promote cross-functional collaboration to deliver integrated customer solutions.
Management Responsibility
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Lead multiple teams of senior product leaders, country oceanfreight managers and functional specialists.
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Ensure appropriate talent selection, succession planning and organizational capability development.
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Build a high-performance culture focused on accountability, customer centricity and continuous improvement.
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Develop future leadership pipelines for critical Oceanfreight positions.
Leadership Profile
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Outstanding strategic thinking capabilities.
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Strong commercial and financial leadership.
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Deep Oceanfreight market expertise.
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Exceptional communication, negotiation and stakeholder management skills.
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Proven leadership in complex multinational environments.
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Strong results orientation and execution excellence.
Core Competencies
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Oceanfreight Product Management, Ocean Carrier Procurement, Trade Lane Development, Network Optimization, Pricing & Yield Management, Commercial Leadership, Customer Experience, Financial Management, Business Strategy, Operational Excellence, Risk Management, Stakeholder Management, Executive Communication, Negotiation, Digital Transformation, Innovation, Talent Development and DHL Business Knowledge.
Reporting Structure
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Reports to: CEO PAC
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Functional alignment: Head of Oceanfreight LATAM Oceanfreight Organization.
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Geographical scope: Peru, Ecuador, Argentina and Chile.
DHL Global Forwarding
Excellence. Simply Delivered.
