We are seeking a Lead Site Reliability Engineer to embed with the team and drive reliable operations across a broad infrastructure landscape. You will own monitoring, observability, and logging with Dynatrace and Splunk, and help evolve dashboards, alerting, and analysis practices. You will also join the on-call rotation and partner on incident response. Apply now.
Responsibilities
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Monitor and sustain the health, performance, and reliability of the client's applications and services
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Operate and continuously enhance Dynatrace and Splunk, including dashboards, alerting, anomaly detection, and log analysis
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Analyze alerts, determine likely root causes, and deliver actionable recommendations to engineering and incident management teams
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Support incident response activities and participate in the on-call rotation
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Perform Root Cause Analysis (RCA) and drive measurable post-incident improvements
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Define and monitor SLOs, SLAs, and error budgets
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Detect and remediate observability and monitoring gaps across services
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Maintain operational runbooks and supporting documentation
Requirements
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Proven background with 5+ years in Site Reliability Engineering, Production Operations, DevOps, or a closely related role
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Deep expertise in Dynatrace and Splunk, including APM, alerting, dashboards, RUM, synthetic monitoring, service flow analysis, SPL queries, and log analysis
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Hands-on experience with production incident management and on-call support, covering alert triage, incident response, RCA, and post-incident reviews
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Strong troubleshooting skills and RCA capability across distributed applications and services
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Solid understanding of application architecture, service dependencies, integrations, performance analysis, dependency mapping, and bottleneck identification
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Practical experience with AWS services, including CloudWatch, ECS, EC2, ALB, Route53, RDS, and VPC
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Working knowledge of CI/CD pipelines and release validation processes
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English proficiency at B2 (Upper-Intermediate) level or higher
Nice to have
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Familiarity with AI-assisted observability capabilities
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Experience optimizing monitoring and alerting strategies
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Exposure to Infrastructure as Code (Terraform or equivalent)
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Travel/Airline industry experience
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Background supporting modernization and cloud transformation initiatives
We offer
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International projects with top brands
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Work with global teams of highly skilled, diverse peers
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Healthcare benefits
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Employee financial programs
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Paid time off and sick leave
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Upskilling, reskilling and certification courses
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Unlimited access to the LinkedIn Learning library and 22,000+ courses
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Global career opportunities
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Volunteer and community involvement opportunities
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EPAM Employee Groups
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Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
