What You Will Do:
Regulatory Compliance
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Monitor and analyze regulatory developments issued by OJK and other relevant authorities.
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Assess regulatory impacts and ensure timely implementation of new regulatory requirements.
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Provide compliance advisory support to business and operational teams.
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Maintain and update regulatory compliance matrices and compliance monitoring programs.
Policy & Procedure Management
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Develop, review, and update internal policies, procedures, and guidelines to ensure compliance with applicable regulations.
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Conduct periodic reviews to ensure policies remain current and effective.
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Support policy dissemination and implementation across business units.
Regulatory Reporting
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Prepare, review, and coordinate submission of regulatory reports to OJK and other relevant authorities.
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Ensure regulatory filings are accurate, complete, and submitted within required timelines.
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Coordinate with relevant departments to collect and validate regulatory reporting data.
Compliance Monitoring & Assessment
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Perform periodic compliance reviews and testing of business processes and controls.
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Identify compliance gaps and recommend corrective actions.
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Track remediation plans and monitor completion of compliance-related action items.
Consumer Protection
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Monitor compliance with consumer protection regulations applicable to financing companies.
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Review customer-facing documents, disclosures, agreements, marketing materials, and communication channels to ensure compliance with applicable requirements.
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Coordinate the handling and monitoring of customer complaints and ensure timely resolution in accordance with regulatory standards.
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Support the implementation of consumer protection policies, procedures, and awareness programs across the organization.
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Monitor and report consumer protection-related issues, trends, and regulatory developments.
Regulatory Examination & Audit Support
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Coordinate responses to regulatory inquiries and examinations.
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Support internal and external audits related to compliance matters.
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Monitor and follow up on remediation of compliance findings.
Compliance Awareness
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Assist in conducting compliance training and awareness programs.
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Promote a strong culture of compliance throughout the organization.
