About the Role
The Scaled Coordinator role is a great opportunity to apply strong analytical and commercial skills to drive scalable impact across a defined territory. This role focuses on post-sales management for Small-to-Mid Sized Business (SMB) restaurants, identifying efficient, scalable ways to improve retention and accelerate business growth with mutually beneficial outcomes.
Scaled Coordinators play a critical role in supporting Uber Eats' large SMB partner base. By leveraging data, automation, and scalable processes, they help ensure restaurant partners are successful on the platform while driving improvements in key business metrics for both partners and Uber Eats.
What the Candidate Will Do
- Lead scalable growth initiatives for the Small-to-Mid Sized restaurant segment, designing and executing growth strategies aligned with territory-specific needs
- Own revenue growth for the SMB segment by driving product adoption, upselling new features, and improving retention through mutual business value
- Own and manage the segment budget, ensuring efficiency while consistently achieving revenue targets
- Set, track, and report on performance metrics for the Small-to-Mid Sized restaurant segment, sharing insights with internal stakeholders
- Act as the voice of SMB restaurant partners internally, translating partner needs into actionable insights and advocating on their behalf across teams
What You'll Need
- 2+ years of professional experience, ideally in a commercial, analytical, or operations-focused role
- Strong confidence in making data-driven decisions and applying sound business judgment
- Very strong analytical skills combined with solid business acumen
- Experience leveraging AI tools and automation to execute tasks, build scalable processes, and create dashboards/reporting solutions
Bonus Points
- Previous accountability for achieving business targets or delivering a quota
- SQL knowledge
- Experience with partner management and cross-functional projects
- Strong executive presence and clear verbal and written communication skills
- A fast-paced, ownership-driven mindset with speed, resourcefulness, and a go-getter attitude
- High level of autonomy and ability to operate with minimal oversight
- Fluency in Spanish and Business English
- Advanced Excel or Google Sheets skills
