Enthuse customers and provide best experience through best in class hardware, software and technical support services
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Onboarding program
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International job opportunities
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Health/ Medical insurance
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Internal career development program
- 2-5 years of IT experience (or equivalent)
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Ability to build relationships
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Excellent time management skill
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Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- 2-5 years of IT experience (or equivalent)
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Experience in OS, Apps and H/W installation and troubleshooting depending on project products
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Strong knowledge of Windows 10/11, Office 365, and common enterprise applications
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Familiarity with Active Directory, Azure AD, Exchange Online, and identity management
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Familiarity with ticketing system
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CompTIA A+ or similar certification is a plus
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Good English
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Communicative and supportive attitude
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Driving license (desirable)
Main responsibilities
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Support PCs, laptops, mobile devices, peripherals, and workplace equipment
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Assist with video conferencing systems, monitors, printers, phones, and projectors
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Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
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Troubleshoot basic hardware, software, and connectivity issues
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Support walk-up IT desks or kiosks, when required
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Asset management
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Handle tickets and requests in ITSM systems
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
