Wyndham Hotels & Resorts is now seeking a Jr. Analyst, GSS Commissions Direct Billing to join our team at WHR Argentina in Buenos Aires, Argentina.
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!
This role will be part of Global Shared Services based in Buenos Aires, Argentina.
The GSS Direct Billing & Commissions Junior Analyst will support:
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The processing of accurate, timely, and compliant direct billing, GDS internet billing and commissions for hotel/franchise operations to enable proper revenue recognition and clean subledger to GL postings.
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The correct setup and maintenance of commission programs, prompt handling of commission inquiries, strong vendor coordination, and audit‑ready documentation.
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Support the execution of Direct Billing according to policies and timelines, ensuring accurate invoice creation, distribution, posting, reconciliation and documentation aligned with accounting requirements.
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Support the management of travel agent commissions via ONYX, coordinating with IT on technical inquiries, validating program configurations, reconciliating accounts, billing, sending for payment and ensuring accurate setup and maintenance of commission rules.
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Support the handling of travel agent commission payment inquiries by validating the inquiry, resolving discrepancies, requesting their payment to AP, and communicating outcomes clearly.
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Support GDS Internet connectivity billing activities, ensuring correct rating, billing, and posting based on established program criteria.
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Support the processing of group commission payment files by analyzing booking data, validating program eligibility, and ensuring accurate manual commission processing.
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Support the research, reconciliation, and resolving stale commission checks and unidentified commission related payments.
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Maintain audit‑ready documentation for direct billing, commissions, and GDS internet billing (evidence, approvals, communications) in accordance with retention and control requirements.
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Support the monitoring of queues for commissions and inquiries, escalating exceptions appropriately and providing timely status updates to stakeholders.
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Collaborate with AR, Collections, Cash Application, IT, and Commissions teams to resolve issues affecting invoicing, commission payouts, and data accuracy, supporting issue prevention and continuous improvement initiatives.
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Foundations of billing, commission calculation rules, and GDS connectivity billing.
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Basic internal control, audit, and documentation standards in a Shared Services Center environment is preferred.
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Fluency in English and Spanish, with the capacity to support cross regional operations.
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Student or completed Bachelor’s degree in Accounting, Finance, Business, or related field.
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0–2 years of experience in Billing/O2C.
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Experience in a Shared Service Center or hospitality environment is a plus.
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Experience using ERP systems, ticketing systems, or CRM tools is a plus.
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Strong written and verbal communication skills, especially in structured customer interactions.
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Job Location: WHR Argentina, Maipu 1300 piso 18, Buenos Aires, Argentina C1006ACT
Employment Status: Full-time
Employment Disclaimer
In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.
