Improvado is an AI-powered marketing intelligence platform trusted by enterprise brands like ASUS, Activision, Docker, and H&R Block. We raised $34M Series A and are scaling fast — which means our infrastructure needs to be rock-solid. We're looking for a DevOps/SysOps engineer who takes ownership and keeps things running.
What you'll do
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Manage and evolve our cloud infrastructure on AWS/Azure (Kubernetes) - ensure cluster reliability: capacity planning, autoscaling, incident response, and post-mortems
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Design and architect scalable, reliable infrastructure to support AI-driven analytics and data processing at scale
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Build and maintain Helm charts, Terraform, and multi-environment setups
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Own monitoring and alerting across the stack (Prometheus/Mimir, Grafana, CloudWatch)
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Administer and optimize storages: PostgreSQL, ClickHouse, Redis
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Support message brokers: RabbitMQ, AWS SQS, Temporal
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Drive infrastructure security: secrets management, IAM policies, vulnerability scanning, and encryption
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Own network design, configuration — VPCs, subnets, firewalls, load balancers, VPNs
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Monitor and optimize cloud costs — identify waste, right-size resources, and report on spend efficiency
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Participate in on-call rotation
What we're looking for
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5+ years in a DevOps/SRE role
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Solid hands-on experience with most of our stack (80%): AWS/Azure/GCP, Kubernetes (cluster design, capacity planning, and reliability at scale), Helm charts, CI/CD pipelines (GitHub CI), Terraform, PostgreSQL, ClickHouse, Redis, RabbitMQ, AWS SQS, Temporal, and monitoring/alerting stacks (Prometheus/Mimir, Grafana, CloudWatch)
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AI-assisted development in practice — actively uses Claude Code / agentic coding to ship, knows where AI-generated code needs validation
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Strong Linux fundamentals
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Bash and/or Python scripting
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Comfortable with ambiguity and high-velocity, fast-shifting priorities — we move like a startup, not a committee
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Detail-oriented and pedantic, with sharp attention to detail in high-volume, high-stakes systems — accountable and genuinely invested in the quality of your work
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EST timezone availability
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Fluency in English
Nice to have
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Golang or Python development background
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HashiStack: Vault, Packer
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ClickHouse administration
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Experience supporting data-intensive pipelines
What we offer
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Remote-first environment
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20 days PTO + US holidays
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Optional relocation support to Latin America
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Modern AI-native tech stack
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Stock options
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Professional development reimbursement
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A genuinely fun, transparent startup culture
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