- Lead the end-to-end delivery of business reporting, ensuring accuracy, consistency, and timely execution.
- Partner with cross-functional teams to automate manual reporting processes and enhance efficiency and scalability.
- Design, optimize, and maintain SQL queries to support high-performing dashboards and data models.
- Develop and troubleshoot Excel-based solutions, including advanced macros, to streamline reporting workflows.
- Manage ad hoc data requests while maintaining recurring reports in line with SLA commitments.
- Create and maintain impactful business review presentations by synthesizing insights and coordinating inputs across teams.
- Track, manage, and resolve ServiceNow tickets to ensure prompt delivery and visibility of requests.
- Apply auditing and data validation best practices to ensure reporting accuracy and integrity.
- Continuously monitor and improve dashboards to enhance usability, performance, and alignment with business goals.
- Act as the primary point of contact for reporting and analytics inquiries, providing expert guidance and technical support.
- Gather, document, and translate stakeholder requirements into clear, actionable deliverables.
- Facilitate training sessions on Power BI, Excel, and reporting best practices to upskill team members.
- Proactively communicate key insights, trends, and potential risks to stakeholders and leadership.
- Collaborate with teams across Operations, Compliance, and IT to turn business needs into data-driven solutions.
- Identify and recommend innovative reporting approaches when standard methods are not viable, ensuring clear documentation and execution plans.
- Validate and review reports and dashboards to ensure adherence to quality standards and business requirements.
- Conduct regular process reviews to identify opportunities for optimization and continuous improvement.
- Maintain comprehensive documentation, including data definitions, workflows, and change logs, to support audits and training.
- Ensure all reporting activities comply with regulatory requirements and internal policies.
- 2+ years of experience in data analysis, reporting, or dashboard development, with strong SQL and PowerBI skills.
- Advanced proficiency in Excel (including macros), PowerPoint, and Word.
- Excellent communication skills with a collaborative, stakeholder-focused mindset.
- Bachelor’s degree in Business Analytics, Information Systems, or a related field.
- Experience with ServiceNow or similar ticketing platforms is a plus.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com .
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way .
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords.
