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Senior Site Reliability Engineer

EPAM Systems, Inc. -
Desde casa

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Detalles del empleo

Hace 4 días

Descripción completa del empleo

We are looking for a Senior Site Reliability Engineer to embed with their team and support operations across their infrastructure landscape. The primary monitoring, observability and logging tools used across all client's services are Dynatrace and Splunk. The role includes on-call support — details to be discussed.

Responsibilities

Monitor and maintain the health, performance, and reliability of the client's applications and services
Operate and continuously improve Dynatrace and Splunk, including dashboards, alerting, anomaly detection, and log analysis
Investigate alerts, identify probable root causes, and provide actionable recommendations to engineering and incident management teams
Participate in incident response and on-call support activities
Conduct Root Cause Analysis (RCA) and drive post-incident improvements
Define and track SLOs, SLAs, and error budgets
Identify and close observability and monitoring gaps across services
Maintain operational runbooks and support documentation

Requirements

3+ years of experience in Site Reliability Engineering, Production Operations, DevOps, or a similar role
Expertise in Dynatrace and Splunk, including APM, alerting, dashboards, RUM, synthetic monitoring, service flow analysis, SPL queries, and log analysis
Experience with production incident management and on-call support, including alert triage, incident response, RCA, and post-incident reviews
Skills in troubleshooting and RCA across distributed applications and services
Understanding of application architecture, service dependencies, integrations, performance analysis, dependency mapping, and bottleneck identification
Experience with AWS services, including CloudWatch, ECS, EC2, ALB, Route53, RDS, and VPC
Familiarity with CI/CD pipelines and release validation processes
English proficiency at B2 level or higher

Nice to have

Knowledge of AI-assisted observability capabilities
Experience tuning monitoring and alerting strategies
Familiarity with Infrastructure as Code (Terraform or equivalent)
Travel/Airline industry experience
Background in modernization and cloud transformation initiatives

We offer

International projects with top brands
Work with global teams of highly skilled, diverse peers
Healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

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