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Location: Mexico, Costa Rica, or Argentina (remote)
Engagement: 12-month fixed-term contract, full-time (40 hrs/week)
Reports to: Head of Talent Acquisition (client side)

About the role

Our client is a B2B software company hiring a Talent Acquisition Operations Specialist to sit inside their TA function. This is not a junior coordinator seat and it is not a management seat. It is a senior individual contributor who runs the operational backbone of hiring — and then makes it better.

The hiring manager has been clear about what has not worked before: someone transactional who executes instructions and escalates every small decision. What they want is someone who arrives with a point of view, spots what is broken, and proposes the fix. If you have run TA operations somewhere and have opinions about how scheduling, offer management, or background check processes should work, that is the point.

There is a defined growth path. Strong performance over the contract term opens the door to a full recruiter or senior talent advisor role owning end-to-end hiring.

What you'll own

Interview and candidate coordination

Schedule and coordinate interviews across multiple stakeholders and time zones
Own candidate communication throughout the process, proactively
Keep the hiring manager informed without being asked — you push status, they don't chase you

Offer and onboarding operations

Manage offer letter generation and release
Coordinate with internal stakeholders through offer, background check, and pre-start
Maintain accuracy on every document that goes out; errors here are costly

Systems, data, and reporting

Administer and optimize the TA tech stack (ATS, scheduling platforms, assessment tools)
Build and maintain hiring reporting and dashboards
Surface insights from the data, not just the numbers

Process improvement

Identify friction in candidate and hiring manager experience and lead projects to fix it
Bring AI and automation opportunities to the team — this is an active area of interest and you will have room to run
Challenge existing process where you think there is a better way, and bring the evidence

What we're looking for

Required

7+ years in talent acquisition operations, HR operations, or recruiting coordination
Track record of owning interview scheduling and offer processes at volume
Hands-on experience administering an ATS and adjacent recruiting tools
Exceptional attention to detail — this is the single most important trait for this role
Strong written and spoken English
Comfortable working independently with minimal direction across time zones
Based in Mexico, Costa Rica, or Argentina, legally able to contract

What separates a strong candidate

You have improved a process, not just run one — and you can describe what you changed and what it produced
You bring practices from previous employers and advocate for them
You are curious about AI in recruiting and have already experimented with it
You are comfortable telling a hiring manager their process is inefficient, with a proposed alternative
Experience supporting a technology or SaaS hiring function

What we Offer

Paid online learning
Family Leave
Work from home
Computer Sponsor program
Sponsored certifications
Generous PTO plan and local holidays paid
Payment in USD

Postulación rápida

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