20 publicaciones de empleo destacadas de software engineer, backend organization en remote (¡Están contratando!)

Rad Hires connects high-performing talent with ambitious teams that move fast and build things that matter. We partner with lean, client-driven organizations to find the kind of people who own outcomes, raise the bar, and make a real difference — not just fill a seat.

About the Role

Our client is a growing boutique estate planning and elder law firm serving New York families. As Sales Assistant, you'll be the first voice prospective clients hear — playing a central role in client experience, lead conversion, and seamless coordination with the legal team.

This is a role for an A-player who communicates clearly and kindly under pressure, prevents problems before they escalate, and is comfortable with technology, empathy, and ethics.

Responsibilities

Respond to incoming phone, email, and web inquiries from prospective clients.
Conduct intake calls, gather relevant information, and assess whether a matter is a fit for the firm.
Schedule consultations and communicate the intake process and next steps clearly.
Follow up consistently with leads to improve conversion and client experience.
Collaborate with the legal team to ensure smooth handoffs and continuity of care.
Maintain accurate client notes, intake records, and CRM data.
Support process improvement and contribute to stronger backend systems as the firm grows.

Requirements

Must-have

Fluent English — strong written and verbal communication, sound judgment, and attention to detail.
2+ years of experience in legal intake, customer service, hospitality, sales, or other client-facing work.
Comfortable working with technology, CRM tools, and structured workflows.

Nice to have

Second language strongly preferred: Russian, Hebrew, or Spanish.
Experience in a law firm, estate planning, elder law, or professional services environment.
Familiarity with Lawmatics, MyCase, or similar CRM/case management platforms.
Familiarity with Claude, GenAI, or AI-assisted workflow tools — a major plus.

Compensation & Benefits

Competitive salary, commensurate with experience.
Performance-based incentives tied to client conversion and experience.
Paid time off and holidays.
Professional development opportunities.

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