Job Summary:
The eBilling Operations Analyst is a full-time role in the Legal Supplier Management Team, to support the execution of day-to-day operations of Legal electronic billing (eBilling) processes.
The E-Billing Operations Analyst supports eBilling processes, using TyMetrix 3600 software to perform matter/invoice/budget processes and compliance to process steps.
Key Responsibilities:
- Timekeeper Rate Management
- Matter and Budget creation: create budgets for matters with a budget approval workflow
- AFA/Supplier Management: understand AFA (alternative fee arrangement) templates, such as blended hourly rates, deal-based billing, fee caps, hourly rate discounts, hourly rate volume discounts, matter-based rates and task-based billing caps
- Accrual Management: track unbilled fees and expenses on matters
- Understand Accenture billing requirements, including LEDES, UTBMS codes and other processes.
- Research invoicing queries as they occur, which may require generation of specific reports and creation of spreadsheets or verbal communication with suppliers.
- Interact independently with attorneys and suppliers to answer invoicing/status questions and resolve invoice issues.
- Train/assist legal professionals on eBilling system and supporting processes.
Relationships:
Reports to: Supplier Management Supervisor.
Internal Relationships: Legal professionals worldwide, Finance, Procurement, CIO, Accounts Payable.
External Relationships: Outside Counsel, ELM
