Description
Product Manager
Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
JOB RESPONSIBILITIES
-
Own the product vision and roadmap for assigned products or capabilities, aligned with broader product and platform strategy.
-
Lead cross-functional teams, including engineering, data/analytics, and design (as applicable), to deliver product enhancements and new capabilities.
-
Translate business needs and client requirements into clear functional, technical, and analytical product requirements.
-
Gather and interpret relevant product, customer, and operational data from multiple sources to inform prioritization and product decisions.
-
Apply data analysis, metrics, and visualization outputs to identify trends, risks, and opportunities related to product performance and customer outcomes.
-
Prioritize product features, enhancements, and backlog items based on business value, customer impact, feasibility, risk, and data insights.
-
Clearly communicate product direction, insights, and technical concepts to non-technical stakeholders and clients.
-
Partner with engineering and delivery teams to define scope, delivery plans, timelines, and effort estimates.
-
Contribute input to requirements, statements of work, and delivery planning while partnering with leadership on budgeting and resourcing decisions.
-
Establish and use tools and processes to facilitate effective communication and collaboration across product and delivery teams.
-
Work with internal and external customers to identify unmet needs and inform product decisions and backlog prioritization.
-
Build and maintain strong relationships with internal partners and external stakeholders.
-
Ensure product requirements and delivery align with applicable healthcare, life sciences, data privacy, and regulatory standards (e.g., HIPAA, GDPR, GxP where applicable).
-
Track and monitor product-level success metrics such as adoption, usability, customer satisfaction, and operational effectiveness, using data insights to drive continuous improvement.
-
Mentor and support Associate Product Managers and junior team members within the product organization.
QUALIFICATIONS
Education & Experience
-
Bachelor’s degree (BS/BA) in Information Systems, Management, Statistics, Computer Science, Data Science, Engineering, or a related field.
-
Experience managing the execution and delivery of software, technology-enabled, or data-enabled products in healthcare, life sciences, or other regulated industries.
Product & Delivery
-
Strong ability to translate complex business problems into clear product requirements.
-
Solid understanding of product development lifecycles and agile or iterative delivery methodologies.
-
Experience using roadmap, issue, and backlog management systems to plan, prioritize, and deliver product work.
-
Ability to manage multiple priorities and deliver results in a fast-paced environment.
Data & Analytical Literacy
-
Strong comfort working in data-informed product environments, including the ability to interpret product metrics, trends, and performance indicators.
-
Familiarity with statistical concepts, data visualization techniques, and analytical tools used to assess product performance.
-
Working knowledge of databases and data querying concepts (e.g., SQL) sufficient to partner effectively with analytics and engineering teams; hands-on expertise not required.
-
Ability to use data and insights to support prioritization, tradeoff decisions, and outcome measurement.
Collaboration & Communication
-
Demonstrated experience working with cross-functional teams, including engineering, UX, data, and analytics, as appropriate to the product.
-
Experience leveraging modern design and AI-enabled tools to accelerate product discovery and prototyping, and collaborating with UX designers when deeper design expertise is required.
-
Strong ability to clearly communicate technical concepts and data insights to non-technical audiences and translate business requirements into technical specifications.
-
Strong stakeholder management and collaboration skills.
Ways of Working
-
Strong analytical and problem-solving skills, with the ability to make sound, data-informed product decisions.
-
Experience leading cross-functional initiatives and working with multiple stakeholders to deliver results.
-
Motivated, self-directed learner with a continuous improvement mindset.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
http://www.syneoshealth.com
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Summary
The Product Manager supports business objectives by owning the execution and delivery of healthcare and life sciences products and capabilities, which may include software, technology-enabled, or data-enabled solutions. This role partners closely with engineering, data, analytics, and design teams, as applicable, to develop repeatable, production-grade tools and capabilities that meet customer needs. The Product Manager is responsible for translating business and client requirements into clear product direction, prioritizing work, and leading cross-functional teams to deliver high-quality, compliant solutions. Operating within an established product and platform strategy, this role applies strong data-informed judgment to drive execution, delivery, and continuous improvement with measurable customer and business impact.
