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Microsoft Alliance, Operations Specialist - Partner Programs - EY GDS

EY -
Capital Federal, Buenos Aires

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Detalles del empleo

Descripción completa del empleo

Location: CABA

Other locations: Primary Location Only

Salary: Competitive

Date: May 15, 2026

Job description

Requisition ID: 1710248

Discipline

GDS Enablement Services - Markets

Role Type

Microsoft Alliance Operations Specialist – Partner Programs

Role Rank

Assistant Director | 63

Current Rank CS

The opportunity

The Microsoft Alliance Operations Specialist will function out of EY’s Alliances & Ecosystem Center of Excellence and will be responsible for providing ongoing operations & enablement support for the EY-Microsoft Alliance. This role will co-develop and execute the support model for EY’s participation in Microsoft Partner Programs.

Your key responsibilities

Manage EY’s Partner Program orchestration in relation to EY’s strategic Alliance with Microsoft
- Coordinate Microsoft revenue recognition processes – PAL and CPOR (plus others as needed) to translate influence Azure consumption and other licensing into recognized partner metrics
- Own Microsoft Partner Program knowledge and act as Subject Matter Resource, reviewing key program changes, updating leadership, and supporting communication of updates
Manage the administration of Microsoft Partner Center globally, including but not limited to access management, reporting, and issue resolution/escalation
Serve as a trusted advisor to senior management, providing insights and recommendations on Partner Center benefits and other Microsoft partner programs
Manage Microsoft Advanced Specializations, collaborating with EY Global Microsoft Practice and others
Provide analysis of trends, top deals, etc. to identify business insights for leadership and stakeholders
Collaborate across on and off-shore Microsoft Alliance colleagues on strategic projects and initiatives as and when needed
Manage onshore stakeholder expectations, plans and communication

Skills and attributes for success

Exposure to partner portals and programs where administration, basic understanding of programs such as Partner Center referrals, CPOR and Partner Admin Link
Familiarity with Microsoft technologies, cloud services, and the Partner Center platform is required
Sales and pipeline exposure – understanding of concepts, opportunity life cycles and reporting
Should have a technology aptitude, technology exposure through experience or academics
Good at problem solving, should be capable of evaluation, root cause analysis and mitigation, good interpersonal skills, analytical thinking and research capabilities, comfortable interacting across multiple groups & collaborating with various other teams towards the appropriate solution or resolution
Excellent communications and organizational skills
Exceptional customer service skills, including responsiveness and commitment to quality
Strong and initiative-taking work ethic
Curious and detail-oriented
Ability to perform in a challenging environment

To qualify for the role, you must have.

A proficient understanding of how Microsoft’s partner programs are executed and have individually contributed towards assessing, managing, and owning such partner programs at an organizational level
Experience working for a global system integrator (GSI) and/or Big Four firm with exposure to complex partner programs, incentives, and investment programs from top tier software companies – ideally Microsoft
Proven ability to contribute to teams to operationalize complex partner program requirements, processes, reporting, compliance, and portal management
Ability to work and influence multiple stakeholders in matrixed structures of large global partners
Strong English speaking at negotiation level, strong influencing, and communication skills
Enthusiastic, curious, high-energy individual, team motivator
Working knowledge of Microsoft products and technologies
Exposure to continuous process improvement and automation initiatives (and technologies); experience with process mapping, process documentation, internal audit preparation, facing audits, etc

Ideally, you will also have

Direct experience of working for Microsoft or in the Microsoft partner ecosystem
Ability to collaborate productively with senior onshore stakeholders.
Experience with virtual work, preferably across multiple geographies with a global mindset that includes cultural sensitivity

Technologies and Tools

Excellent with MS Excel and PowerPoint, Power Bi skills would be an added advantage.
Good project management skills – budgeting, execution and tracking, reviews, strong time management abilities including prioritizing, organizing, and tracking details and meeting a series of aggressive deadlines of multiple projects or assignments with varying completion dates

What we look for

Bachelor’s Degree preferably in Commerce
Postgraduate preferably MBA (Business, Finance)
15+ years of total experience working in technology and professional services environments
10+ years directly supporting relevant technologies, alliances, and partner programs
Proven experience collaborating with diverse stakeholders (both internal and external) in a virtual environment, across geographies

Location: Argentina

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We will introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
Success, as defined by you: We will provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You will be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

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