15 publicaciones de empleo destacadas de customer support remote en córdoba córdoba (¡Están contratando!)

Customer Support Agent
ID90 Travel —Córdoba, Córdoba
- Por contrato
Postulación rápida
Email & CRM Marketing Specialist
BlackBox Strategies —Córdoba, Córdoba
- Tiempo completo
Outbound & Lifecycle Marketing Specialist
BlackBox Strategies —Córdoba, Córdoba
- Tiempo completo
Lifecycle Marketing Specialist (B2B & B2C)
BlackBox Strategies —Córdoba, Córdoba
- Tiempo completo
TikTok & Content Marketing Specialist
ScaleUp —Córdoba, Córdoba
- Tiempo completo
Postulación rápida
Campaign & Content Operations Specialist
ScaleUp —Córdoba, Córdoba
- Tiempo completo
Postulación rápida
Professional Services Consultant
Proofpoint —Córdoba, Córdoba
- Tiempo completo
Payroll & Benefits Specialist (Argentina Only - Remote)
Varicent —Córdoba, Córdoba
Postulación rápida
130L - SAP SD Functional Analyst · Senior · Remoto · LATAM
Darwoft —Córdoba, Córdoba
- Tiempo completo
Postulación rápida
9d
Demand Generation Specialist
BlackBox Strategies —Córdoba, Córdoba
- Tiempo completo
Growth Marketing Specialist
BlackBox Strategies —Córdoba, Córdoba
- Tiempo completo
Marketing Automation Specialist
BlackBox Strategies —Córdoba, Córdoba
- Tiempo completo
Learning Media Designer (Remote - Argentina Only)
Varicent —Córdoba, Córdoba
Postulación rápida
6d
Platform Software Engineer
Brivo —Córdoba, Córdoba
- Tiempo completo
Postulación rápida
3d
Senior Software Engineer, Core Experiences - Córdoba, Argentina
Speechify —Córdoba, Córdoba
7d

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Customer Support Agent

ID90 Travel -
Córdoba, Córdoba

Postulación rápida

Detalles del empleo

Por contrato

Descripción completa del empleo

About ID90 Travel

Did you know that one of the privileges of working for an airline is being able to fly around the world for free? Well, we at ID90 Travel provide the technology that makes that airline employee travel possible for the world's leading airlines. We've also become the leading one-stop comprehensive solution for airline employee travel needs. This includes providing them with exclusive rates on hotels, cruises, rental cars and more.

What does a Customer Support Specialist do?

A Customer Support Specialist offers guidance and processes complaints and issues related to platform/app usage or products. Customer Support Specialist responsibilities include resolving customer queries and recommending solutions to enhance customer's experience. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. Ultimately, this role will help establish our reputation as a company that offers excellent customer support during all interactions.

Duties/Responsibilities:

Responds to customer’s queries in a timely and accurate way, via phone, email or chat in order to provide support and/or information
Identifies customer’s needs and ensures that appropriate actions are taken to resolve customers’ problems and concerns
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments
Works alongside a team of CS specialists, other company areas and service providers to pass on or receive information regarding customer needs
Conducts surveys to get customer’s feedback
Analyzes and reports product malfunctions to technical department
Shares customer’s requests and effective workarounds with team members
Gathers customer feedback and share with our Product, Sales and Marketing teams
Assists junior Customer Support Representatives
Meet and exceed monthly customer support goals

Required Skills/Abilities:

Excellent communication skills including active listening
Service-oriented and problem-solving skills
Patient when handling tough cases
Autonomy/Self-motivation
Ability to multi-task (phone, email, chat) is a must
Ability to navigate through multiple sites/software applications
Good understanding of basic computer skills with the ability to learn new software
Willingness learn new products, service, or new procedures
Excellent interpersonal skills

Qualifications and Experience:

Required:

Customer service experience
Proficiency in the English Language (C1)

Desired:

English Language teacher degree, English translator degree or equivalent
Tourism degree
Bilingual or abroad work experience
Experience in the tourism/airline/e-commerce industry is a plus
Experience using help desk software and remote support tools
Experience in remote work positions

Special Requirements:

Prolonged periods sitting at a desk and working on a computer
Home Internet connection (50mb minimum)
Possibility of WFH in a silent space
Availability to work during the weekends

What do we offer?

A 35-hour/week position
Paid time off
Hybrid work schedule
Friendly staff and an international team of people learning from one another
A competitive salary and great benefits
Travel discounts & credits

Postulación rápida

Refiná tu búsqueda

customer support remote empleos en córdoba córdoba

Customer Support Agent

Email & CRM Marketing Specialist

Outbound & Lifecycle Marketing Specialist

Lifecycle Marketing Specialist (B2B & B2C)

TikTok & Content Marketing Specialist

Campaign & Content Operations Specialist

Professional Services Consultant

Payroll & Benefits Specialist (Argentina Only - Remote)

130L - SAP SD Functional Analyst · Senior · Remoto · LATAM

Demand Generation Specialist

Growth Marketing Specialist

Marketing Automation Specialist

Learning Media Designer (Remote - Argentina Only)

Platform Software Engineer

Senior Software Engineer, Core Experiences - Córdoba, Argentina

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