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Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent.

About This Role:

Were hiring an Omnichannel Operations Manager to support a newly launched consumer brand operating across DTC and retail channels. Youll own inventory planning, purchasing, and product movement across a distributed warehouse network while acting as the bridge between sales and operations, driving accurate forecasting, cash flow visibility, and seamless coordination with 3PL and warehouse partners. Strong communication skills and North America time zone alignment are essential.

Key Responsibilities:

Forecast cash flow requirements tied to inventory purchasing
Build and maintain rolling inventory forecasts and re-order plans
Issue and manage purchase orders with manufacturers and vendors
Coordinate inbound and outbound shipments across 3PL and regional warehouse partners
Monitor stock levels across multiple warehouse locations to prevent stockouts or overstock
Maintain accurate inventory reporting and operational dashboards
Serve as the primary liaison between sales and operations to align demand planning
Inventory management & demand forecasting — must be able to build and maintain inventory projections

Software/Platforms/Tools:

Shopify
QuickBooks Online
Inventory projections/demand forecasting wording
Google Sheets (advanced proficiency required)
Inventory and order management systems
Slack, Zoom, Email
Basic financial tracking tools

Qualifications:

3–5 years of freelancing experience
4–6+ years in operations, supply chain, or inventory management
Excellent written and verbal English C1 or C2 level
Strong cash flow forecasting and inventory planning capability
Experience coordinating across multiple external partners such as 3PLs, vendors, and warehouses
Retail or distributed warehouse network experience strongly preferred

Shift Schedule:

Monday to Friday, with some overlap with US business hours, preferred

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Job Title: Omnichannel Operations Manager (DTC & Retail)

Contractor Fee: $3,000 - $3,500/month (USD)

Work Arrangement: Remote

Engagement Type: Independent Contractor

Commitment: Full-time (Approx. 40 hours/week)

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