Do you like working in collaborative teams and solving critical issues?
Join our Baker Hughes – Bently Nevada team!
Field service professional with expertise in installing, commissioning, troubleshooting, and diagnosing industrial monitoring and reliability solutions. Delivers high-quality customer support through technical expertise, safety compliance, and effective communication to improve asset performance and customer satisfaction.
Partner with the best
As a Services Senior Specialist, you will be responsible for:
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Perform installations, commissioning, and trouble-shooting of Bently Nevada Hardware and Software Products and Solutions at customer locations.
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Diagnostics of rotating and reciprocating machinery as well as other assets’ malfunctions based on all condition monitoring tools and parameters available.
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Engagement to improve technical skills by appropriate learning program.
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Select and use the appropriate criteria and or standards to assess the severity of a machinery fault.
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Timely completion of standard service reports, invoicing packages, and other administrative requirements
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React to customer required travel in a timely manner, while bringing all required service equipment
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Handles diverse clients in the region - including Brazil. Follows frameworks to get through the processes. There is room for negotiating and client specific conditions.
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Complete Documentation of findings / recommendations
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Professionally communicate with customer and other team members
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Perform Asset Management / Reliability Service Studies
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Assess job site Safety and perform services as per Bently Environmental, Health, and Safety Policies
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Drive customer satisfaction through commitment to quality.
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Support the growth initiatives of the business.
Fuel your passion
To be successful in this role you will have:
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College Degree, preferably in electrical or mechanical fields.
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Field Engineer Program certification;
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Ability and willingness to travel up to 70% of the time, as required
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Ability and willingness to work overtime, as required
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Strong verbal and written communication skills in Spanish and English language
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Self-starter with minimal supervision requirement; able to work independently; ability to prioritize, organize work, and meet deadlines
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Ability to pass a background screening and drug test.
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Ability to transverse around and over industrial piping and equipment.
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Exceptionally strong customer service mindset.
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Detail oriented
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Very strong organizational and time management skills
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Excellent communication and team skills,
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>10y of experience with Bently Nevada products is preferred;
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Maintenance & Reliability Background in Power Generation, Oil and Gas production, refining or petrochemical plants is desireable
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Sales Force / ServiceMax knowledge is desireable;
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SAP knowledge is desireable;
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
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Work in Buenos Aires - AR
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Work in Santiago - CL (or Chile Remote)
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
A Baker Hughes Company prioriza oportunidades iguais para todos os candidatos. Todas as nossas vagas são destinadas também a pessoas portadoras de deficiência. As decisões de contratação são tomadas independentemente de raça, cor, religião, origem nacional ou étnica, sexo, orientação sexual, identidade ou expressão de gênero, idade, deficiência, ou outras características protegidas por lei.
The Baker Hughes internal title for this role is: Services Specialist - On Site Services
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
