We are looking for a Senior Business Analyst with practical experience in digital transformation, especially in eCommerce and CMS settings. In this position, you will work with cross-functional teams to deliver projects that drive business growth and digital progress. The ideal candidate is adept at gathering requirements, crafting solutions, and ensuring successful project delivery in fast-paced environments.
Responsibilities
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Direct the collection and documentation of business requirements for digital transformation projects, focusing on eCommerce and CMS platforms
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Collaborate with stakeholders including internal teams, clients, and vendors to clarify business objectives and convert them into technical and functional requirements
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Evaluate processes, identify gaps, and design enhancements to improve digital workflows, customer journeys, and operational efficiency
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Work with Solution Architects, developers, UX designers, project managers, and product owners to align technology solutions with business needs
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Assess and record current systems, workflows, and data flows to find opportunities for automation or improvement
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Create user stories, use cases, and acceptance criteria for projects in Agile or Scrum environments
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Support the digital transformation roadmap, prioritizing scalability, performance, and user experience
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Conduct risk assessments and communicate the impact of changes to stakeholders
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Lead workshops, presentations, and meetings to gather input, align goals, and provide updates
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Participate in testing activities to ensure business requirements are met through User Acceptance Testing and Quality Assurance
Requirements
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At least 3 years of experience as a Business Analyst specializing in digital transformation projects
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Hands-on experience with eCommerce platforms such as SAP Commerce, Magento, Shopify, CommerceTools, and CMS tools like Contentful, Contentstack, or WordPress
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Demonstrated ability to lead requirements gathering for complex projects and deliver clear, actionable documentation
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Strong understanding of Agile or Scrum methodologies and experience working in Agile teams
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Advanced data analysis skills for turning information into business insights
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Proficiency in business process modeling, BPMN, and workflow diagramming
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Excellent communication and stakeholder management skills for effective collaboration and project execution
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Experience with tools like JIRA, Confluence, Azure DevOps, or similar for project management and team coordination
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Strong problem-solving abilities and adaptability in fast-moving environments
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English proficiency at B2+ level or higher, both written and spoken
Nice to have
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Bachelor’s or Master’s degree in Business, IT, Computer Science, or a related discipline for a solid academic background
We offer
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International projects with top brands
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Work with global teams of highly skilled, diverse peers
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Healthcare benefits
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Employee financial programs
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Paid time off and sick leave
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Upskilling, reskilling and certification courses
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Unlimited access to the LinkedIn Learning library and 22,000+ courses
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Global career opportunities
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Volunteer and community involvement opportunities
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EPAM Employee Groups
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Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
