The Senior Business Development for Amazon Connect in LATAM is responsible for driving top-line revenue growth and market adoption of Amazon Connect across the Latin American region. This role combines strategic thinking with hands-on execution to build and scale the Amazon Connect business through partner ecosystems, field sales enablement, and customer engagement.
Key job responsibilities
- Drive revenue growth and customer adoption of Amazon Connect across LATAM markets (Brazil, Mexico, Argentina, Chile, Colombia, Costa Rica, Peru, etc.)
- Develop and execute go-to-market strategies with vertical sales teams, solution architects, and partner organizations
- Build and manage strategic partnerships with system integrators, ISVs, and technology partners to accelerate Amazon Connect adoption
- Enable field sales teams and partners through training, sales plays, and vertical-specific solutions
- Establish business and technical relationships with C-level executives and line-of-business leaders
- Collaborate with Global Sales, WWSO Specialist Sales, and regional teams to identify and close opportunities
- Create scalable mechanisms for pipeline generation, opportunity qualification, and revenue tracking
- Lead customer engagements focused on contact center transformation and AI-powered customer experience solutions
About the team
Diverse Experiences
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