JOB DESCRIPTION
There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorganChase within Neovest, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform. You will blend release management discipline with hands-on engineering to automate deployment and monitoring workflows across cloud and server environments..
Job responsibilities
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Leads and coordinates release planning by maintaining a release calendar, communicating dependencies, and managing release windows across teams
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Designs, builds, and improves automated continuous integration and continuous delivery pipelines, including gating, rollback, and promotion strategies
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Implements deployment strategies (such as blue/green, canary, and phased rollouts) and coordinate post-deploy validation, hotfixes, and recovery actions
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Engineer reliability improvements by defining and operationalizing service level indicators and service level objectives, alerts, and error budgets
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Develops and maintain infrastructure, configuration, and network as code to support secure, repeatable environments
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Automates repetitive operational and release tasks using scripting and software engineering best practices
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Troubleshoots complex production issues across applications, cloud infrastructure, and networking layers, partnering with domain experts as needed
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Improves observability through telemetry, dashboards, and actionable alerting using industry-standard monitoring and logging tools
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Promotes site reliability engineering best practices by sharing knowledge, reviewing designs, and contributing to operational readiness across the team
Required qualifications, capabilities, and skills
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Formal training or certification on software engineering concepts and 5+ years applied experience
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5+ years of experience supporting production services with a focus on availability, reliability, and operational excellence
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Proficiency in at least one programming or scripting language (for example, Python, C#, or Java) used for automation and tooling
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Hands-on experience designing or operating continuous integration and continuous delivery pipelines, including source control workflows and release controls
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Experience implementing and using observability practices (white-box and black-box monitoring, telemetry, and service level objective alerting)
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Experience working in multiple cloud platforms and Windows/Linux server environments
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Familiarity with containers and container orchestration (for example, Kubernetes, Azure Kubernetes Service, or Docker)
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Ability to troubleshoot common networking technologies and issues in distributed environments
Strong communication skills, with the ability to collaborate across engineering, operations, and non-technical stakeholders with limited supervision
Preferred qualifications, capabilities, and skills
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Strong understanding of release engineering practices, GitOps, branching strategies, and change management discipline
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Experience with incident management, on-call operations, capacity planning, and reliability engineering practices
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Experience authoring pipeline configuration (for example, YAML) and infrastructure templates (for example, Terraform, ARM, or Bicep)
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Demonstrated ability to assess risk, remain calm under pressure, and drive clear
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Azure experience preferred; Google Cloud Platform exposure is a plus
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
