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About the Role
The Account Manager role is a fantastic opportunity to showcase relationship-building and portfolio management skills within an assigned territory. This role focuses on post-sales management of medium and strategic Enterprise restaurant partners, strengthening partnerships to increase retention while driving sustainable business growth through mutually beneficial outcomes.

As an Account Manager, you will play a critical role in retaining high-value accounts by ensuring partners succeed on the Uber Eats platform. You will work closely with restaurant partners to identify growth opportunities, improve performance, and influence internal teams to deliver solutions that enhance core business metrics for both our partners and Uber Eats.
What You'll Do

Own post-deal partner management for a high-value, high-potential portfolio of restaurant partners
Build and maintain strong partner relationships to drive measurable outcomes, including revenue growth, product adoption, and retention
Identify and execute upsell opportunities by recommending new product features that create mutual business value
Act as the voice of the customer internally, translating partner needs into clear insights and advocating on their behalf
Develop a strong understanding of the partner landscape and build relationships across partner organizations
Design and lead growth initiatives with restaurant partners, working cross-functionally with Uber teams to drive execution
Set, track, and report on performance metrics while leading regular business reviews to drive continuous improvement

What You'll Need

1-3 years of professional experience, ideally in account management, customer success, sales, or a similar commercial role
Confidence making data-driven decisions and applying sound business judgment
Strong project management skills, with experience building joint business plans and delivering consistent results
Excellent verbal and written communication skills, with strong interpersonal abilities and stakeholder presence
A proactive, resourceful, and execution-focused mindset, comfortable operating in fast-paced environments
Ability to work independently while managing multiple priorities
Experience in customer-facing roles with a proven track record of achieving business targets or quotas

Bonus Points

Basic SQL knowledge or experience working with data analysis tools

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Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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