17 publicaciones de empleo destacadas de associate manager, customer supply en b (¡Están contratando!)

Project Manager - Case Management
Xometry —Buenos Aires, Buenos Aires
Postulación rápida
Volume Management Specialist
ExxonMobil —Capital Federal, Buenos Aires
4h
Security Engineer
Canals —Buenos Aires, Buenos Aires
- Tiempo completo
Regional Specialist
IQVIA —Buenos Aires, Buenos Aires
Sales Representative
Terumo —Buenos Aires, Buenos Aires
Analista Soporte Comercial & Trade Mktg
BD —General San Martín, Buenos Aires
IBM Guardium Engineer
Insside Ciberseguridad —Buenos Aires, Buenos Aires
- Tiempo completo
Postulación rápida
12d
Lead ERP Support Analyst – Microsoft Dynamics 365 Manufacturing
PROENERGY —Pilar, Buenos Aires
Postulación rápida
Procurement Operations Analyst
ExxonMobil —Capital Federal, Buenos Aires
4d
Sales & Marketing Regional Director
Fluence Argentina SA —Mar del Plata, Buenos Aires
- Tiempo completo
Postulación rápida
Sr CRA I
Fortrea —Buenos Aires, Buenos Aires
- Tiempo completo
Supplier Development Engineer - LATAM
Xometry —Buenos Aires, Buenos Aires
Postulación rápida
Senior Mechanic Engineer
Fluence Argentina SA —Mar del Plata, Buenos Aires
- Tiempo completo
Postulación rápida
Demand Planning Analyst
ExxonMobil —Capital Federal, Buenos Aires
2d
Tecnico en Presupuestos
Mircom Group of Companies —Buenos Aires, Buenos Aires
Postulación rápida
Shipboard Nurse
OneSpaWorld —San Vicente, Buenos Aires
- Tiempo completo
Postulación rápida
Director of PMO – Delivery Program Manager LATAM/Argentina
Bizbrain Technologies —Buenos Aires, Buenos Aires
Postulación rápida

More jobs to discover

Find similar jobs that you might be interested in.

Volume Management Specialist
ExxonMobil —Capital Federal, Buenos Aires
Support the management of product availability and customer allocations by executing volume management activities aligned with sales and supply plans.
4h
Leads Intake Specialist
Hacking Immigration Law LLC —Buenos Aires, Buenos Aires
Ability to handle high call volume and multitask in a fast-paced environment. Hacking Immigration Law, LLC is looking to grow. Meet or exceed KPIs such as:
$920.029,31 por mes
Postulación rápida
11d

Quiero recibir la alerta de empleo más reciente para associate manager, customer supply en b

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Project Manager - Case Management

Xometry -
Buenos Aires, Buenos Aires

Postulación rápida

Detalles del empleo

Descripción completa del empleo

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is seeking a highly organized and proactive Project Manager - Case Management to lead the execution of complex, multi-supplier customer orders. This pivotal role expands upon traditional case management responsibilities by taking ownership of large-scale projects from inception through final delivery. You will serve as the primary point of contact for the customer, ensuring seamless communication, proactively addressing sourcing challenges, and maintaining clear visibility throughout the production process. This role requires exceptional project management skills, strong collaboration abilities, and a dedication to exceeding customer expectations. You will also contribute to the broader team by providing support during peak periods and acting as a deputy for leadership when needed.

Responsibilities:

Project Management of Large Orders: Take full ownership and drive the successful execution of complex customer orders involving multiple suppliers, ensuring adherence to timelines, quality standards, and customer specifications.
Customer Communication & Relationship Management: Serve as the primary point of contact for customers on assigned projects, providing proactive and transparent communication regarding project status, potential roadblocks, and progress updates. Build strong, trust-based relationships.
Sourcing Barrier Resolution: Collaborate closely with Xometry's sourcing team and customers to proactively identify and resolve any sourcing challenges or barriers that may arise during the project lifecycle.
Production Process Oversight: Maintain a comprehensive understanding of the production process for each order, ensuring work is prioritized effectively and potential delays are identified and mitigated.
Proactive Issue Resolution: Proactively identify and address potential issues to improve on-time delivery and quality. Anticipate and address potential issues or risks before they impact project timelines or customer satisfaction. Develop and implement effective solutions.
Escalation Management: Effectively manage and resolve customer escalations in a timely and professional manner, working cross-functionally to find satisfactory solutions. Manage customer complaints regarding returned products and replacements.
Cross-Functional Collaboration: Collaborate effectively with internal teams (Engineering, Customer Care, Quality, Sales, Shipping) to ensure manufacturing processes are set to achieve optimal outcomes. Partner with Operations and PD&T teams to bridge communication gaps.
Documentation & Reporting: Maintain accurate and up-to-date project documentation, providing regular status reports to both internal stakeholders and customers. Document all case activity in the central database and ensure adherence to quality management systems. Report out on status, risk, and efforts to recover troubled orders and jobs.
Supplier Management: Understand supplier capabilities and execute supplier oversight activities, which includes frequent phone assessments, detailed schedule creation, quality reviews, and supplier corrective actions. Analyze part rejections, facilitate communication between suppliers and customers to resolve problems. Verify and reconcile shipments to support accurate revenue recognition.
Process Improvement: Identify opportunities to streamline and automate complex processes. Create and document process maps with clear written instructions and procedures.
Quality and Compliance: Implement robust quality control processes throughout the entire project lifecycle. Ensure adherence to industry standards and regulations. Perform all work in compliance with Xometry's quality and safety systems, policies, and procedures. Monitor the integrity of case management metrics.
Peer Support: Provide coverage for peers during periods of absence (e.g., FTO, sick leave), ensuring continuity of case management support.
Leadership Support: Serve as a deputy to the Business Unit Manager and Case Management Leader, assisting with team initiatives, process improvements, and other tasks as assigned.

Qualifications:

Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience).
Minimum of 4 years of experience in project management, supply chain, and customer service, preferably in manufacturing operations.
Proven track record of successfully delivering complex engineering projects on schedule and within budget.
In-depth knowledge of manufacturing processes, engineering drawings, and quality inspection methods.
Strong analytical skills with the ability to perform root cause analysis and develop solutions.
Self-starter with a take-charge attitude and ability to independently drive project completion.
Excellent organizational skills and demonstrated ability to multitask, meet deadlines, and manage multiple projects simultaneously.
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders.
Strong leadership and collaboration skills.
Proficiency in project management tools and software.
Experience with quality management systems (e.g., ISO 9001).
Thrive in a fast-paced and high-growth environment.
Advanced English Level.

Nice to have:

Project Management Professional (PMP) certification.
Experience working with Xometry's digital marketplace or similar platforms.
Proficiency in data analysis tools (e.g., Excel).
Experience working in a manufacturing environment.

Please submit your resume in English.

#LI-Remote

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Postulación rápida

Refiná tu búsqueda

associate manager, customer supply empleos en b

Project Manager - Case Management

Volume Management Specialist

Security Engineer

Regional Specialist

Sales Representative

Analista Soporte Comercial & Trade Mktg

IBM Guardium Engineer

Lead ERP Support Analyst – Microsoft Dynamics 365 Manufacturing

Procurement Operations Analyst

Sales & Marketing Regional Director

Sr CRA I

Supplier Development Engineer - LATAM

Senior Mechanic Engineer

Demand Planning Analyst

Tecnico en Presupuestos

Shipboard Nurse

Director of PMO – Delivery Program Manager LATAM/Argentina

More jobs to discover

Quiero recibir la alerta de empleo más reciente para associate manager, customer supply en b

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado